Manager, Wildlife Nutrition Center

2 days ago

Singapore Mandai Wildlife Group Full time

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, integrating five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.

Job Purpose

This role manages the operations of Mandai Wildlife Group's Nutrition Centers, ensuring the safe, efficient, and scientifically informed procurement, preparation, and distribution of diets for over 15,000 animals across five zoological parks. The role supports MWG's commitment to animal welfare, sustainability, and operational excellence.

Job Duties and Responsibilities

  • Oversee the smooth and efficient operations of the Wildlife Nutrition Centre and Avian Nutrition Centre to ensure optimal nutrition for MWG animals.
  • Manage daily operations including ordering, receiving, storing, preparing, and distributing animal diets.
  • Ensure compliance with hygiene, safety, and regulatory standards (e.g., HACCP, AVS).
  • Review and implement work procedures to improve productivity through mechanisation and automation.
  • Collaborate with Veterinarians and Curators to implement nutrition strategies and food quality control programs.
  • Work with veterinarians, curators, and the Scientific Programmes team to refine and implement evidence-based diets.
  • Work with curators on feeding methods and food presentation to encourage natural feeding behaviors and consumption.
  • Support nutrition-related research and contribute to MWG's role as a living laboratory.
  • Manage animal feed procurement and assist in budget planning, ensuring timely and compliant supply.
  • Draft tender specifications for animal feeds and coordinate with sustainability, legal, and finance departments on contract clauses.
  • Coordinate with procurement department and use online portal (SESAMi) for tender exercises.
  • Manage suppliers and contractors to ensure compliance and contract fulfillment.
  • Assist Senior Curator in preparing and planning the annual animal feed budget.
  • Ensure sustainable sourcing of animal feed, environmentally and economically.
  • Lead staff recruitment, development, and performance management for Nutrition Centre personnel.
  • Plan and recruit staff to ensure smooth operations.
  • Set goals and KPIs with Senior Curator for staff development each fiscal year and work with the Assistant Manager.
  • Arrange training and staff development programs for continuous progress.
  • Assess staff performance in coordination with the Assistant Manager.
  • Hold regular meetings to monitor progress on staff goals and KPIs.
  • Coach and guide staff, assigning senior staff as mentors when needed.
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