Assistant Director, Compliance Operations, WPD Ministry of Manpower | Policy Formulation Perman[...]
7 days ago
What the role is: The job holder is responsible for leading a team to plan and implement the mandatory qualification verification requirement and other compliance checks, including audits, in the Work Pass Division. The key responsibilities include developing and implementing new and/or changes to existing policies and processes for verifying the authenticity of qualifications and credentials submitted in work pass applications, and developing plans and measures to detect, deter and prevent fraud and circumvention of regulations and controls in the work pass systems. What you will be working on: Ensure new and changes to policies on verification of qualifications submitted for work pass transactions are implemented effectively and efficiently Oversee operational-technology processes for qualification verification are effective and fit for purpose Spearhead the evaluation and recommendation to the management on cases of exceptions that are outside existing policy parameters Lead a team to manage the day-to-day operational processes for qualification verification by outsourced vendor and background screening companies Drive the proposal and implementation of a governance framework for background screening companies to ensure quality of services delivered to employers Guide a team of officers in assessing, responding to and resolving complex customer queries escalated from frontline officers Identify issues and recommending solutions to improve user experience and operational efficiency related to qualification verification Plan and implement measures, in partnership with relevant government agencies and stakeholders, to detect, deter and prevent gaming and abuses of work pass controls by companies or workers Review processes and drive productivity improvements and capability building What we are looking for: Possess strong analytical and problem-solving skills Experience in Robotic Process Automation (RPA) skills Have good verbal and written communication skills Good team player with a customer-focused mindset Be able to work independently and adapt to complex changes PWDs are welcome to apply About Ministry of Manpower Championing Human Potential for a Thriving Singapore. Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore. As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore. #J-18808-Ljbffr
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Singapore Ministry of Law Full timeDescription Assistant Director (Policy & Industry Development), ACD Join the Ministry of Law, Singapore as Assistant Director (Policy & Industry Development) in the Anti‐Money Laundering / Countering the Financing of Terrorism Division (ACD). The ACD is responsible for implementing the AML/CFT/CPF regulatory regime for sectors regulated by the Ministry of...
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Singapore Ministry of Manpower Full timeWhat the role is You will be part of a team of policy officers that formulate and review Singapore’s manpower strategy, with the key goal of ensuring good employment outcomes for Singaporeans.Appointment will take into consideration applicant’s relevant competencies and experiences. Appointment at higher substantive grades may include people management...
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Singapore Ministry of Manpower Full timeA government ministry in Singapore seeks a policy officer to develop and coordinate workforce strategies while ensuring good employment outcomes for Singaporeans. Responsibilities include analyzing labor market policies, crafting clear policy narratives, and engaging with diverse stakeholders. Ideal candidates should have strong analytical and communication...
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Singapore Monetary Authority of Singapore Full timeWhat the role is: The incumbent works in a team responsible for the mandatory qualification verification requirement and other compliance checks, including audits, in the Work Pass Division. The key responsibilities include developing and implementing new and/or changes to existing policies and processes for the verification of qualifications submitted for...
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Singapore Tech Full timeOverview What the role is: At the Ministry of Transport (MOT), we spearhead developments in Singapore's land, sea and air transport sectors to advance Singapore's economic competitiveness and Singaporeans' quality of life. We seek dynamic, analytical and committed individuals to join our able MOT team in realising the vision of a world-class transportation...
