Assistant Manager
2 days ago
KEY RESPONSIBILITIES CRM System Setup & Implementation Work closely with marketing and operations to set up and launch the CRM system from scratch. Define system requirements, customer journey flows, and data integration points (POS, delivery platforms, website, etc.). Ensure seamless integration across all channels for a unified customer experience. Membership Program Development Conceptualize, plan, and execute the new membership program — including tiers, rewards, and benefits. Establish program objectives, KPIs, and customer lifecycle management plans. Coordinate with design and marketing teams for launch campaigns and member communications. Campaign Management & Execution Develop and execute CRM-based campaigns (email, SMS, app notifications, etc.) to drive engagement and repeat visits. Manage customer segmentation and personalisation strategies to enhance effectiveness. Data Analysis & Insights Analyze customer data to generate actionable insights, identify trends, and track program performance. Prepare regular CRM and loyalty performance reports for management review. Recommend data-driven improvements to enhance customer retention and LTV (lifetime value). Customer Retention & Loyalty Drive initiatives to increase repeat purchase frequency and membership participation. Collaborate with Marketing to design promotions that reward loyalty and advocacy. Continuously refine the loyalty program to improve satisfaction and retention. Project Leadership Act as the main point of contact for CRM and membership-related projects. Work cross-functionally with internal stakeholders and external vendors to ensure timely delivery. Lead the launch, rollout, and optimization of the program across all regions. REQUIREMENTS Preferably experience in F&B, Retail, or consumer brands; With minimum 3-5 years of experience in CRM, loyalty marketing, or digital marketing. Hands-on experience with CRM platforms, customer segmentation, and data analytics. Strong project management and communication skills. Analytical mindset with the ability to translate data into actionable strategies. #J-18808-Ljbffr
-
Assistant Restaurant Manager
3 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
2 weeks ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Director of Sales
2 weeks ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Assistant Director of Sales & Marketing, the **Director of Sales **is responsible for ensuring the yearly sales budget is achieved and surpassed by leading, directing and motivating the Sales team. The incumbent will achieve hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in...
-
Head Chef
3 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The **Head Chef**will assists in overseeing kitchen operations including menu planning, recipe development and costing. The incumbent will assist to lead and motivate the culinary team while maintaining the highest standards of food safety and hygiene and may interact with guests and customers in order to create memorable dining...
-
Associate
1 week ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeActis is a leading global investor in sustainable infrastructure. We deliver competitive returns for institutional investors and measurable positive impact for countries, cities, and communities in which we operate. Our global experience, operational know-how and strong culture allow us to create global sustainability leaders. Purpose of Role Working as a...
-
Junior Investment Analyst
3 days ago
Singapore AGP DC MANAGER PTE. LTD. Full timeInvestment Research and Analysis Conduct fundamental research on companies, sectors, and markets, including qualitative and quantitative analysis. Build and maintain financial models to evaluate company performance, valuation, and potential returns. Analyse financial statements and other company disclosures to support investment recommendations. Portfolio...
-
Junior Investment Analyst
2 days ago
Singapore AGP DC MANAGER PTE. LTD. Full timeInvestment Research and Analysis Conduct fundamental research on companies, sectors, and markets, including qualitative and quantitative analysis. Build and maintain financial models to evaluate company performance, valuation, and potential returns. Analyse financial statements and other company disclosures to support investment recommendations. Portfolio...
-
Bartender
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. **OVERALL OBJECTIVES** The job of **Bartender **is...
-
Assistant Manager
1 week ago
Singapore KHAN ENGR & TECH PTE. LTD. Full timeTo assist in the development, performance and maintenance of the administration team providing general office and administration support to the organisation. support the Administration Manager with responsibility for the overall management of administration activities of the organisation - meet your targets and those of the team as a whole - smooth running...
