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Contract Manager
1 week ago
Krijg je energie van het onderhouden van relaties met verschillende klanten en ben je administratief sterk onderlegd? Ben jij daarnaast in staat om eigenaarschap te tonen en onze organisatie naar het volgende niveau te brengen? elipsLife zoekt een ambitieuze
Portefeuillebeheerder Inkomensverzekeringen . Met jouw juiste instelling en ambitie kun je waarde toevoegen aan onze klanten en hun medewerkers door het verzorgen van hun pensioenwet communicatie. Daarnaast bied je ondersteuning aan de werkgever d.m.v. hun vraagbaak te zijn.
Organisatie
elipsLife is een verzekeringsmaatschappij voor institutionele klanten (B2B) en dochteronderneming van Swiss Life. Vanuit onze verschillende vestigingen in Europa bieden wij oplossingen aan op het gebied van levens- en arbeidsongeschiktheidsverzekeringen. Onze samenwerkingspartners zijn tussenpersonen, administratiekantoren en premie pensioen instellingen (PPI’s). Onze klanten zijn werkgevers en pensioenfondsen.
De Nederlandse vestiging van elipsLife is opgericht in 2011. Het jonge karakter van onze organisatie komt naar voren in de manier waarop er wordt samengewerkt: innovatie en procesverbetering is voor ons belangrijk. Ons nieuwe kantoor is gevestigd in Hoofddorp en bevat alle faciliteiten die je nodig hebt om succesvol te zijn binnen jouw nieuwe rol.
Het team waarin jij komt te werken is verantwoordelijk voor het onderhouden van relaties met onze klanten. Onze verschillende klanten leveren gegevens aan die jij zal analyseren. Met jouw dienstverlenende instelling en oog voor kwaliteit draag je bij aan een goede klantbehandeling in een klein team met een goede werksfeer.
Jouw taken zijn:
Het inregelen van nieuwe contracten
Het maken van afspraken over de aanlevering van gegevens
Het monitoren van de versturing van pensioenwet communicatie
Het toezien op een juiste allocatie en facturatie van inkomende premies
Het berekenen, controleren en uitkeren van administratievergoedingen
Het telefonisch en face-to-face onderhouden van klantcontact
Het optimaliseren van onze klanttevredenheid
Het sparren met en coachen van collega’s binnen en buiten de afdeling
Wij zijn op zoek naar:
Een teamspeler die administratief sterk is onderlegd
Minimaal een afgeronde MBO (level 4) opleiding of relevante werkervaring
Een baan voor 32 tot 40 uur per week
Een diploma WFT Inkomen (of bereid om deze te halen)
Kennis van relevante wet- en regelgeving (of bereid deze op te doen)
Accuraat en zelfstandig werkend
Snel kunnen schakelen tussen diverse werkzaamheden
Uitstekende beheersing van de Nederlandse en Engelse taal in woord en geschrift
Energie van intern- en extern stakeholdermanagement
Ambitieus, klantgericht, oplossingsgericht en zelfstandig
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