Service Management Specialist

4 days ago

Singapore NETS Full time

Service Management Specialist (12 months contract)The Operations division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence. The Platform Specialist role will be working in a highly collaborative environment with cross-functional teams to deliver the desirable project outcome for Project Go-Live. The incumbent will be the key contact person between the Project Managers, Product and Service Hub and will be providing operational support for the respective platform upon go live. Key responsibilities Provide input on process and operational requirements and review relevant Platform Portal Specifications. Review and sign off on the internal test plan and test cases (including the test traceability matrix) provided by Net Solutions for the Operator Portal under the guidance of Managers. Perform sample validation of portal functional test results and test evidence from the Vendor and acknowledge acceptance of testing on the relevant platform Portal. Participate and coordinate any Industry testing required. End‐to‐end involvement including Project discussion, business requirement gathering, user requirement gathering and creation and testing of any User Acceptance Test cases related to the platform portal. Operate the Platform Support escalation mailbox/portal, ensuring delivery of an excellent and consistent level of customer service through various communication channels, such as email and ticketing system. Work closely with internal stakeholders to map out current service processes to ensure seamless operation flows once platform Go Live. Conduct weekly meetings with division managers on the updates of the project progress. Requirements Education and Experience Diploma or Bachelor's degree in Business, Information technology or related field. 1 to 2 years of experience in banking operations, project coordination, user acceptance testing or related areas. Skills and Knowledge Proficient in Microsoft Office Suite. Good customer and stakeholder management skills. Agile and able to work independently. Attention to details, demonstrate good analytical and problem‐solving skills. A self‐starter, resourceful and active team player. Ability to multi‐task, prioritise and deliver consistent results under pressure. Seniority level Associate Employment type Contract Job function Management and Manufacturing Referrals increase your chances of interviewing at NETS by 2x. #J-18808-Ljbffr

  • Service Fulfillment Specialist

    1 day ago

    Singapore CSC (Corporation Service Company) Full time

    **Want to be part of something bigger?** - We do too. _ As a Service Fulfillment Specialist you will work with global vendors and internal partners to register and renew domains. **Some of the things you will be doing**: - Providing excellent customer service to internal teams we support. - Cooperatively work with global vendors to complete customer...

  • Avian & Exotics Specialist - BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD.

    1 week ago

    Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time

    Roles & Responsibilities Job Title VETERINARIAN - Avian & Exotics Specialist (Position Filled) Job Description & Requirements: Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets. Be part of a busy exotic animal department located within a...

  • Lead Veterinarian Specialist

    2 weeks ago

    Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time

    **Clinical Leadership & Oversight**: - The Lead Veterinarian Specialist will provide strategic clinical oversight and departmental leadership for ECC Veterinarians and fellow ECC Specialists. - Management responsibilities are embedded within regular clinical hours, with no separate administrative time allocated. - Provide clinical supervision and mentorship...

  • Patient Service Officer

    1 day ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a **Part-Time Patient Service Officer **to support our functions at our Specialist Clinic. **Roles & Responsibilities** - Assist in day-to-day clinic operations...

  • Avian & Exotics Specialist

    2 weeks ago

    Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time

    Job Title VETERINARIAN - Avian & Exotics Specialist (Position Filled) Job Description & Requirements: Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets. Be part of a busy exotic animal department located within a specialist-owned Emergency and...

  • Patient Service Officer

    1 day ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer (Part-Time) to support our Specialist Clinic. **Roles & Responsibilities** - Assist in day-to-day clinic operations such as registration,...

  • Patient Service Officer

    3 days ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. One of our specialist services - **The Orthopaedic Practice and Surgery (TOPS) **is now looking for a Patient Service Officer to be part of the team. - Perform registration: key in...

  • Events Specialist, Events Management

    2 weeks ago

    Singapore Singapore Institute of Management Full time

    As a member of Campus Infrastructure & Operations Division, the Specialist will report to the Events Management & Support Lead, and be responsible for planning, managing, coordinating virtual, hybrid and in-person events such as graduation ceremonies, conferences, talks and dinners, and other special corporate events. The Specialist will also be required to...

  • Tank & Hold Cleaning Specialist

    2 days ago

    Singapore Wilhelmsen Ships Service Full time

    Tank & Hold Cleaning Specialist – Wilhelmsen Ships Service (WSS)Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. The Tank & Hold Cleaning Specialist will provide excellent customer service and handle requests for cargo hold/tank cleaning professionally to ensure our...

  • Clinic Manager

    7 days ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed Specialist Centre **is a one-stop day-surgery and multi-disciplinary medical Centre that offers quality day surgeries n diagnostic services at competitive private sector prices. We are now looking for a **Clinic Manager **to oversee the daily clinic operations for one of our specialist clinics - Orthopaedic. **Roles & Responsibilities** - Oversee...