Manager, Cash Services

1 week ago

Singapore CERTIS GROUP - GHR Full time

About Certis
We are a leading security services organisation. We put technology to work in making our world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.
We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.
Life at Certis
If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.
At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.
We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career
Duties & Responsibilities :
Overall command of the operation(s) in Cash Processing Centre
Work closely with Development team in developing operational solutions and planning based on the customer’s requirements with respect to available resources and capability
Identify areas of Workplace Safety & Health concerns in within Cash Processing Centre and implement mitigating actions, when possible
Ensure the operation team adhere and meet all customers’ Service Level Agreement without failure
Ensure compliance to MOM regulations such as daily and monthly OT cap, without any breach
Manage the developmental aspects of staffs in the workplace and to ensure succession planning at different level within the organization unit
Continuous review to improve the operations efficiency & effectiveness
Attend monthly Service Level Agreement meeting(s) with customers to address possible feedback or concern, if any.
Any other duties and projects assigned by Head, Operations Division
Requirements:
Bachelor’s degree from reputable University.
Commissioned Officer during NS will be an advantage.
Good interpersonal skills and a team player with positive attitude.
Able to multi-task, make decision and work independently.
Driven, result orientated and able to work in a fast-pace environment.
At least 5 years of working experience in operations
Recognition & Award
What you can expect from us:
Work on world-class security projects renowned for their safety, reliability and efficiency
Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
Community volunteering opportunities
A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.
Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.
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