This is an IT support group | ERP System Analyst

3 days ago


Singapore This is an IT support group Full time

Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide.
Join our team and help to shape our future with lasting effect.
ERP System Analyst
Job ID: 3878
Location: Singapore, SG
Date: Dec 2, 2024
Key Responsibilities
SAP B1 Implementation: Lead and manage the end-to-end SAP B1 Implementation process, from planning to post-implementation support.
System Configuration: Configure SAP B1 Modules and applications to meet organizational requirements, ensuring seamless integration with existing systems or conjunction with reporting tools. Support on system integrations with third parties and manage data integration (API) across all solution platforms.
User Support: Provide technical support and training to users, ensuring smooth adoption and efficient use of SAP B1 systems. Responsible for the BI tools, create ad-hoc reports via Crystal reports, SQL Query generator, etc.
Troubleshooting: Diagnose and resolve ERP-related issues and server performance problems, collaborating with technical teams when necessary.
Documentation: Maintain detailed documentation of system configurations, updates, and processes for future reference.
Collaboration: Work closely with cross-functional teams (e.g., Business Owner, Finance, HR, Operations) to ensure ERP solutions align with business needs.
Vendor Management: Manage the ERP Vendor in projects or support to ensure the team meets development scope based on business requirements and milestones are met.
Continuous Improvement: Suggest and implement system improvements and optimizations to enhance efficiency and performance. This includes supporting the business on process optimization, implementation, and customization. Propose to lead the resolution for digital format workflow.
Change Management: Responsible for SAP B1 and Vendor management including change management, user administration, master data management, and handling incident support ticketing.
IT Governance and Audit: Prepare SAP B1 System and ERP Operation Policy, business processes, and procedures for supporting IT audit requirements. Perform other relevant tasks as assigned by superiors.
Qualifications
Experience: Minimum of 5-7 years of experience in ERP implementation, configuration, and support (preferably with platforms like SAP, Oracle, Microsoft Dynamics, etc.).
Technical Skills: Proficient in ERP server setup, database management, and system troubleshooting. Familiarity with Crystal reports, SQL Query Generator, and B1 HANA DB.
ERP Systems Knowledge: In-depth understanding of SAP B1 and business processes and how they integrate with business functions. Familiarity with server system landscape environments (Windows, Linux) and network infrastructure. Knowledge of SAP B1 integration methodologies.
Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose technical issues quickly. Ability to translate ERP functions into business functions or vice versa.
Project Management: Experience in managing ERP projects, ensuring on-time delivery and successful deployment.
Excellent communication and collaboration skills with all levels, and experience in proposal writing for system enhancements, both written and spoken in English (Must).
Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Desired Skills
ERP certification (e.g., SAP B1) is a plus.
Familiarity with both on-premise and cloud-based ERP solutions.
Strong communication and interpersonal skills.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Good English communication and collaboration skills with a positive attitude.
About Jenoptik
At Jenoptik, people with the specific JENIUS character are changing the world with the power of light. That demands a spirit of exploration and dedication. If you’re one of us, come meet the challenges facing the world. At Jenoptik, we’re creating a better future for all of us.
As the holding company and corporate center of the group, JENOPTIK AG, based in Jena, performs top-level functions for strategic corporate management as well as the central functions IT, human resources, purchasing, legal, communications & marketing, security, work and health protection, environmental protection, and real estate management.
Have we made you interested in this position?
If so, we look forward to receiving your online application.
Should you need any further information, please do not hesitate to contact us.
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