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Head, Social Work

2 weeks ago

Singapore AWWA LTD Full time

Job Responsibilities
Maintain operational efficiency in line with strategic objectives
Provide leadership and supervision to the Social Work Department at AWWA School/s.
Oversee the quality service in providing case management and counselling to clients and their families on the issues pertaining to clients' special needs and maintaining all pertinent records regarding the casework intervention with clients and their families in partnership with the programme team
Work closely with the leadership team in the expansion and scaling up of disability services
Support the communication of the AWWA School's objectives and values within the team/s.
Develop workplan for the Social Work Department, in alignment with School's goals
Implement changes to priority service areas for the department
Oversee implementation of operational strategies for the department
Lead resolution of operational issues within the department
Develop service standards, performance indicators and operating guidelines for the department
Oversee the implementation of programmes and services for the department
Demonstrate corporate governance
Implement/enhance governance policies and procedures for the department
Conduct audits on service quality to ensure compliance with policies
Enhance/streamline the processes pertaining to financial assessments for various subsidy schemes and fee allocations with the Registry office.
Manage resources
Monitor the use of resources
Provide recommendations for the deployment of resources to fulfil the needs of the department
Draft funding proposals for the delivery of services, if required .
Develop organisational capability for service delivery
Assess capability gaps within the team/s
Oversee implementation of professional development programmes for team/s
Other Responsibilities
Build professional partnerships across agencies to provide social services
Providing support to School/ AWWA wide events/projects/committees
To perform any other duties as directed by the Principal, CEO and the Management of AWWA.
The above activities are no means exhaustive and are subjected to amendment whenever is needed.
Job Specifications
Minimum Education / Qualifications
Degree in Social Work
SASW Registered Social Worker
Social Work Proficiency Level 4 – 5, equivalent to Senior Social Worker II
Minimum Years of Relevant Experience
Head, Social Work – 5 years in social service or disability setting with at least 2 years in a supervisory role
Senior Head, Social Work – More than 8 years in social service or disability setting with at least 3 years in a leadership/strategic role
Knowledge/Skills
Knowledge and ability to engage, assess, and provide intervention (including mitigating risks at client's level) & practice evaluation
Ability to draw and apply relevant theories in direct case work for appropriateintervention/ care plans
Ability to identify, profile and prioritize clients based on needs evaluation
Proficient in MS Word, Excel and Powerpoint
Fluent in English and conversational proficiency in mother tongue Good communication and management skills.
Attributes (functional or leadership competencies)
Good people management skills
Possess leadership qualities with the ability to guide, inspire and motivate team/s
Excellent planning and organisational skills
Ability to perform appropriately and remain flexible under stressful conditions
Strong empathetic, communication and interpersonal skills
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