Creative Services Manager

24 hours ago

Singapore We. Communications Full time

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from We. Communications Attention all creative operations leaders and strategic visionariesWe're seeking an experienced Creative Services Manager to lead our dynamic creative operations team at our innovative communications agency. As the strategic leader of our creative services function, you'll be responsible for driving operational excellence across all creative workflows, managing cross-functional teams, and establishing scalable processes that enable our creative talent to deliver exceptional client work efficiently and effectively. This role offers an exciting opportunity to shape the operational backbone of our creative department, ensuring seamless project delivery, optimized resource allocation, and strategic vendor partnerships while fostering a culture of innovation and continuous improvement. Your next career milestone awaits—apply now and lead something extraordinaryResponsibilities Strategic Creative Operations: Develop and implement comprehensive creative services strategies aligned with business objectives Design and optimize end-to-end creative workflows, from briefing to delivery Establish standardized processes for project management, quality control, and client communication Drive digital transformation initiatives to enhance creative production capabilities Resource & Capacity Management: Oversee strategic resource planning and allocation across multiple creative teams and projects Develop forecasting models for resource utilization and capacity planning Manage talent acquisition and workforce planning for creative services Implement resource optimization strategies to maximize efficiency and profitability Lead strategic vendor relationship management and supplier diversity initiatives Develop comprehensive vendor evaluation, onboarding, and performance management frameworks Negotiate contracts and establish SLAs with key creative partners and suppliers Build and maintain a curated network of specialized creative vendors and freelancers Business Intelligence & Performance: Establish creative services dashboards and reporting systems for executive leadership Conduct data-driven analysis to identify operational improvements and cost optimization opportunities Lead market research and competitive analysis to benchmark operational performance Present strategic recommendations and business cases to senior leadership Client & Stakeholder Management: Partner with

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