Network security engineer

4 days ago


Singapore Singtel Group Full time

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. As a Network Security Engineer , you will provide Level 1.5 centralized technical support (Network, Cyber and Server) for all NCS clients. What will you do? Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead. Ensure SLA Level is achieved for every fault case. Ensure escalation is carried out when a fault call is beyond the knowledge of L1. Attend to daily call assignments when not in standby during office hours. Perform weekend or after office hours duty though not on standby if required. Attend to preventive maintenance not limited to hardware inventory. Follow up on cases from opening till closure. Update incident tickets properly and promptly. Obtain certifications required to support key customers. New assignments by Ops manager or TSM when needed. The ideal candidate should possess: Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent. Preferably 2 or more years of IT working experience. Basic Cisco and Alcatel switches/routers/wireless knowledge. Basic network troubleshooting skills on layer 2 and layer 3. Basic Network Security Knowledge. Basic Server Administration Knowledge. Certification in CCNA or any other network certifications will be a value-add. Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards. Strong problem-solving skills and ability to think outside the box. Team player with strong communication and interpersonal skills. Self-motivator with a positive attitude and high energy. Proficient in written and spoken English. Able to travel as required. We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen . Learn more about us at ncs.co and visit our Linked In career site. #J-18808-Ljbffr



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