Cross-Functional Quality Engineer

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it In AppleCare Technologies we view inclusion and diversity as critical for innovation. Thatʼs because our Cross-Functional Quality Engineers lead the most challenging testing initiatives in AppleCare - the ones that involve multiple systems and require complex testing activities across the AppleCare organization and beyond. We turn ambiguity into order, and we know how to execute big projects successfully and with the highest quality. The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project.Description Quality advocate who will partner with business and technical teams to build comprehensive test plans for large cross-functional systems projects and programs, with particular focus on UAT. Inspire others to fight for excellence, even under competing priorities and pressures. Effectively lead meetings ranging from 2 to 60+ participants, and communicate resulting actions. Identify opportunities to leverage automation for test prep and execution. Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plans. Seek expertise and involve the right experts for the best testing outcomes. Drive schedule, planning meetings, and activities for UAT preparation and execution. Facilitate identification of test scenarios and ensure requirements traceability. Foster healthy debate and seek to understand multiple perspectives. Estimate resource requirements to complete testing, and ensure realistic plans are in place. Ensure the test environments and required data are available to support testing. Utilize analytical skills to investigate and drive resolution of issues found in UAT activities. Report progress on UAT activities and issues to the project team and to management. Approach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome. Driving forward innovative testing approaches and methodologies. Minimum Qualifications 7+ years of experience leading testing/QA, with emphasis on planning and managing cross-functional testing. SAP functional experience in SD/MM, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial. Experience with different testing methodologies and driving a quality mindset. Experience with test automation tools and frameworks. Experience establishing QA program structure for optimal return-on-investment, and coordinating and delegating cross-project initiatives. Experience with system and/or software architecture models. Ability to develop technical expertise and understanding of system interdependencies and their impacts on testing plans. Ability to abstract technical details and effectively communicate to audiences at different levels. Ability to develop and maintain relationships with internal partners. Proficient at balancing multiple efforts at a time. Excellent listening, communication, leadership, and presentation skills. Exemplify flexible thinking, curiosity, self-motivation, dedication to quality , focus on the details, and a positive perspective. Ability to navigate through ambiguity to clarify objectives and execution plans. Strong organizational and documentation skills. Preferred Qualifications Bachelors degree or equivalent experience Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.