6723 - Application Support Analyst (Logistics/Enterprise Systems)

4 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Working Days : Mon – Fri, 8.30 am – 6.00 pm
Salary $4000-$6000
Location : Changi South

Summary
The Application Support Analyst is responsible for the development, maintenance and support of applications for the enterprise delivered via the web, Internet and Intranet and/or client-server. The incumbent is responsible for applying best practices, architectures, and patterns, assists other developers in programming, and aids in planning, unit testing, and deploying applications.

Responsibilities

• Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for all applications

• Participates in the design, specification, maintenance and execution of testing new and changed functionality for medium to complex applications

• Write specifications for specific applications as requested by various business units.

• Updates system end-user and training documentation

• Provides second-level end-user support for our enterprise applications.

• Maintains business process procedures in conjunction with the process owners

• Resolves Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems

• Creates Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems

• Manage EDI projects with customers and global IT development team.

• Works closely with our global IT offices to resolve issues and manage deployments

Job Requirements

• Diploma/ Degree in Computer Science, Information System or related discipline

• 3 years or more of relevant experience with good exposure in systems design and application development.

• Excellent communication and documentation skills.

WhatsApp: (Han)

Email:

Chaw Chiaw Han, Reg No:R

The Supreme HR Advisory Pte Ltd, EA No:14c7279

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