NEXTLABS INC. | Instructional Designer and Technical Writer

4 weeks ago

Singapore NEXTLABS INC. Full time

Instructional Designer and Technical Writer
NextLabs is the leading provider of policy-driven information risk management (IRM) software for large enterprises, providing an exciting opportunity for Instructional Designer/Technical Writers to collaborate with highly talented product development teams in producing documentation for the next generation data protection and entitlement manager products. Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, and High-Tech Manufacturing and Engineering industries.
We are looking for a talented Instructional Designer/Technical Writer to develop and implement effective product and implementation training courses for our award-winning Information Risk Management products. You will be responsible for creating engaging and educational content that will support our customers, from administrators and end-users to developers and IT architects. Join a rapidly growing company that delivers solutions for an increasingly critical component of information technology.
Acting as owner for all product documentation in your area, your core responsibility will be to document product and implementation training courses and keep pace with our rapid software development lifecycle. You will also participate in design, review, and testing cycles, anticipating the impact of new products and technologies for our users. We are seeking a candidate who shares our enthusiasm and commitment to excellence.
Responsibilities
Design and develop interactive and engaging training content, including e-learning modules, instructor-led training materials, and user manuals.
Collaborate with subject matter experts (SMEs) to gather information and ensure the accuracy of training content.
Develop comprehensive training programs that cover product features, best practices, and implementation strategies.
Write clear, instructional content tailored to diverse audiences, including administrators, developers, and end-users.
Create supporting material/media (audio, video, simulations, games, etc.).
Learn and deepen your knowledge of NextLabs products and integrated third-party products.
Manage the lifecycle of training projects, ensuring timely delivery and alignment with product updates and releases.
Utilize various learning management systems (LMS) and technical writing tools to deliver training content.
Evaluate the effectiveness of training materials and make improvements based on feedback and performance metrics.
Required Skills
Bachelor’s degree/Diploma in Computer Science, Information Technology, or a related field.
At least 3 years’ experience in developing instructional materials for enterprise software applications.
Ability to write clear, succinct, and accurate documentation, including conceptual information and procedural instructions for administrators, developers, and end-users.
Ability to work independently with minimal supervision.
Ability to ramp up quickly on new technologies.
Excellent interpersonal communication skills and ability to work with globally dispersed teams.
Desired Skills
Knowledge of instructional design theories and best practices.
Familiarity with tools for generating LMS content and training courses.
Experience developing training courses for applications in the Cloud.
Knowledge of risk management or identity management software products is a plus.
Interested candidates may send their resume to or use our online form below.
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