Sales Admin
1 day ago
TALENT PROFILE
We are seeking a conscientious and responsible Sales Admin colleague to join our growing family. The Sales Admin will play a crucial role in supporting our sales, Trading and marketing team by managing administrative tasks, ensuring the smooth processing of orders, and providing exceptional customer service.
Key Responsibilities:
ADMINISTRATIVE SUPPORT
Attend to visitors, customers and suppliers or contractors at the office premises.
Provide general office administrative support to office manager.
Liaise with internal and external teams to ensure smooth communication and operations.
CUSTOMER SERVICE:
Manage and record customer inquiries, providing information about products, pricing, and order status.
Assist to address customer issues and complaints in a timely and professional manner.
Attend to customers at sales and promotions events.
Manage the Import & Export documentation between shipping agent, supplier and customer.
Maintain positive relationships with customers to ensure satisfaction and repeat business.
ORDER PROCESSING:
Process sales orders accurately and efficiently.
Coordinate with the logistics team and delivery service company to ensure timely delivery of products.
Manage documentation for all sales transactions, shipment and deliveries.
SALES SUPPORT:
Assist the sales team in preparing quotes and proposals for clients.
Collaborate with the sales team to gather market intelligence and customer feedback.
Prepare invoices and packing lists.
Assist in managing the inventory movement.
Maintain and update customer records in the CRM system.
CANDIDATE PROFILE:
2 years of experience in sales and logistics administration support.
Excellent organizational and multitasking abilities.
Strong attention to detail and accuracy in data entry.
Pleasant disposition and team player.
Effective communication skills, both written and verbal.
Ability to thrive in a fast-paced and dynamic environment.
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