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Outdoor Venture Pte Ltd | Spa Therapist
1 week ago
Company Description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline. Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
Job Description:
Responsibilities:
Perform all treatments at an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the guest's specific needs.
Update own knowledge of products and treatment brand standards, outside of training.
Carry out an in-depth consultation with each guest prior to treatment, ensuring medical history and concerns are identified.
Maintain linen and product levels in the treatment rooms, ensuring cabinets are stocked, clean and organised as per the spa standards.
Ensure aftercare recommendations are made at the end of every treatment, linking with guest concerns and offering to prepare products at reception for purchase.
Consistently record guest's preferences, accurately updating guest profiles and communicating any relevant information to colleagues.
Perform treatments in a professional, hygienic and safe manner for all guests, updating knowledge and training regularly.
Responsible for the cleanliness, sterilisation and hygiene of all equipment, products and linens in the treatment and preparation areas, following the brand protocols.
Requirements:
Relevant certification in Spa Services.
At least 1 year of relevant experience.
Excellent communication and interpersonal skills.
Willing to work shift hours including weekends, and public holidays.
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