Customer Service Officer

1 week ago


Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time
3-Month Contract | Extendable up to 1 Year
We are partnering with a government agency to hire 3 Customer Service Officers to support their customer service operations.
Work Location: Geylang, Punggol, or Toa Payoh (choose your preferred location)
Responsibilities
  • Handle inbound calls to assist customers with enquiries, requests, and complaints.
  • Provide accurate information on products, services, and policies.
  • Record and update customer interactions in the system for tracking and follow-up.
  • Resolve issues promptly or escalate them to the relevant department when necessary.
  • Maintain professionalism and deliver excellent service to ensure customer satisfaction.
Requirements
  • Minimum GCE O-Level qualification.
  • Preferably with customer service experience in a call centre environment.
  • Only open to Singaporeans.
We regret that only shortlisted candidates will be notified.
Justin Lee
Registration No: R
APBA TG Human Resource Pte Ltd
EA License: 14C7275

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