Principal Career Consultant

Workforce Singapore

Contract

Closing on 11 Sep 2025

What the role is

We are seeking a driven Principal Career Consultant who is passionate about partnering individuals in their job search journey, working in a team to improve their career health and employability. In addition to securing job vacancies for jobseekers who approach Careers Connect for employment assistance, the Principal Career Consultant will be required to lead a team of Career Consultants/Senior Career Consultants and actively seek ways to improve the team's performance.

What you will be working on

Leadership and Performance Management
• Lead and manage the performance of a team of Career Consultants/Senior Career Consultants
• Inculcate professional conduct and compliance of the Code of Ethics for Career Practitioners
• Provide thought leadership on hiring and jobseeker trends to various stakeholders in the organisation
• Design, develop and deliver new initiatives to raise effectiveness of job matching efforts
• Design and develop monitoring system to analyse effectiveness of job matching efforts
• Evaluate processes to ensure operational and service excellence
Employer Engagement and Relationship Management
• Keep abreast of labour market trends and employment landscape to provide useful insights and analysis to career coaches and jobseekers.
• Scan employment landscape including tapping onto professional networks to identify vacancies that are suitable for jobseekers registered with Careers Connect.
• Engage and establish relationship with employers and hiring managers to understand their hiring needs behind the identified vacancies and acquire them for Careers Connect.
Advocate Jobseekers to Employers
• Work with career coaches to identify jobseekers who are ready to be profiled to employers and hiring managers including enhancing their resumes to improve alignment with hiring needs.
• Pitch the identified jobseeker to employers and hiring managers to secure interviews.
• Work with career coaches to prepare shortlisted jobseekers to prepare for the interviews.
• Follow up with employers and hiring managers on the outcome of interviews and address concerns to improve chances of securing an offer.
• Seek feedback from employers and hiring managers on both successful and unsuccessful interviews and share feedback with career coach and jobseeker for developmental purposes.
• Participant in events and activities to drive awareness of job matching services among jobseekers and employers.

What we are looking for

• At least 10 years' working experience in business development, human resource or recruitment is preferred, including 3 or more years of supervisory experience
• Comprehensive and active business network and proven track record of securing job vacancies and placements in one or more industry domains.
• Self-directed, resourceful, enterprising and persuasive.
• Possess strong business acumen, interpersonal and communication skills.
• Excellent written and verbal communication skills.
• Experience in service excellence or customer relationship management (CRM) will be welcomed.
• Certificate of Employment Intermediaries (CEI) will be advantageous.
• The ability to converse in Mother Tongues will be advantageous.
All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

About Workforce Singapore

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges.
WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core.
While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs

About your application process

This job is closing on 11 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Workforce Singapore or the wider Public Service.