Marina Bay Sands Pte Ltd | Snr Marketing Exec, Sales Ops

2 days ago


Singapore Marina Bay Sands Pte Ltd Full time

Summary
As a Senior Marketing Executive, Sales Operations & Support - Casino Market Development, you will play a vital role in driving business growth by supporting the daily operations of Premium Programs related to Market Development. Your expertise will ensure seamless execution of sales strategies, fostering strong relationships with internal stakeholders and external customers.
Job Responsibilities
Provide sales team with timely updates and results to help them maximize opportunities.
Act as point of contact for in-house and regional Premium Mass Sales Team to coordinate and assist with all Premium Mass sales efforts including customer facing functions.
Assist sales team with inquiries, customer related issues / exceptions / account settlements, and all other sales team related support on daily basis.
Schedule training and review new hire onboarding manual for new Team Members
Assist with patron coding and tracking of sales key performance indicators.
Assist with audit reports to ensure strong internal control processes.
Identify areas of improvement to support operational efficiencies.
Act as the liaison between the sales and operations teams, as well as other departments within Marina Bay Sands – Paiza Services, Loyalty Marketing, Direct Marketing, Hotel Operations, etc.
Maintain and protect the Company’s professional reputation and integrity.
Perform customer facing functions such as assisting with patron engagements, concert tickets distribution, Suite assignment and appreciation dinner/lunch meet and greet when necessary.
Manage the coordination of special events activities between teams.
Compile data and feedback for special events.
Assist with reports and other ad hoc duties as and when necessary.
Job Requirements
Education & Certification
• Diploma/Degree in related field preferred
Experience
• Prior experience in Sales, Marketing, or relevant role preferred.
Other Prerequisites

  • Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)
  • Knowledge of casino or hospitality industries is a plus.
  • Excellent interpersonal, communication, and presentation skills
  • Strong attention to detail and problem-solving skills
  • Able to communicate effectively with both English and Mandarin speaking guests.
  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.
    #J-18808-Ljbffr


  • Singapore Marina Bay Sands Pte Ltd Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Responsibilities Leadership and Development Work effectively with the respective Market Development sales team designed to drive business from defined target markets. Support a culture of communication, collaboration and knowledge sharing to help build...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities Operational The main duties of the Steward/ess include but are not limited to; Provides food and beverage services experience, housekeeping, and leisure activities to the highest service standards. Supports the chief and second steward/ess to conduct pre-voyage inspections for all aspects of a safe and successful voyage - Provision,...


  • Singapore Marina Bay Sands Pte Ltd Full time

    JOB RESPONSIBILITIES Leadership and Development Work effectively with the respective Market Development sales team designed to drive business from defined target markets. Support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values. Take ownership in personal...


  • Singapore Marina Bay Sands Pte Ltd Full time

    JOB RESPONSIBILITIES Leadership and Development Work effectively with the respective Market Development sales team designed to drive business from defined target markets. Support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values. Take ownership in personal...


  • Singapore Marina Bay Sands Pte Ltd Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Join the vibrant Culture – ArtScience Museum, Entertainment and Attractions marketing team at Marina Bay Sands, where you will support the development and execution of strategic initiatives across our iconic attractions, including the ArtScience Museum, Sands...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities Operational The main duties of the Steward/ess include but are not limited to: Provides food and beverage services experience, housekeeping, and leisure activities to the highest service standards. Supports the chief and second steward/ess to conduct pre-voyage inspections for all aspects of safe and successful voyage – Provision,...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Be part of our diverse and inclusive team. Job Responsibilities Deliver a wonderful shopping experience to shoppers and guests of Marina Bay Sands. Attend to shoppers’ enquiries and feedback for customer experience improvement. Perform Mall Marketing redemptions and any other duties assigned. Attend to Luxury Shoppers (VIP Service training will be...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Be part of our diverse and inclusive team. Job Responsibilities Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands. Attend to shoppers’ enquiries and feedback for customer experience improvement. Perform Mall Marketing redemptions and any other duties assigned. Attend to Luxury Shoppers (VIP Service training will be...


  • Singapore Marina Bay Sands Pte Ltd Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Summary Members of Marina Bay Sands family and crew of Motor Yacht Paiza One offer contemporary ultra-luxurious service with a strong commitment to create unforgettable memories for our guests and passengers. The Head Chef onboard the vessel is in charge of all...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Host/Hostess - Lavo Marina Bay Sands Pte Ltd Job Description Get a 1 month base salary sign-on bonus, simply apply to join our F&B team from now till 31 May 2021. Job Responsibilities: Be responsible for taking reservations, answering the phone, and responding to any guest requests. Greet each guest warmly. Be helpful, welcoming, and pleasant towards each...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Summary Members of Marina Bay Sands family and crew of Motor Yacht Paiza One offer contemporary ultra-luxurious service with a strong commitment to create unforgettable memories for our guests and passengers. The Head Chef onboard the vessel is in charge of all aspects of the culinary experiences including conceptualization, procurement, production and...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities As an Assistant Manager / Manager - Business Development, Casino - International Marketing (Greater China Region) , your key responsibilities would include but are not limited to: Customer Engagement and Relationship Management Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties....


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities As an Assistant Manager / Manager - Business Development, Casino - International Marketing (Greater China Region) , your key responsibilities would include but are not limited to: Customer Engagement and Relationship Management Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties....


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities Attending to casino Patrons’ and internal stakeholders’ enquiries, requests and feedback through emails and/or calls ensuring that their needs are attended to timely and professionally. Follow up on outstanding enquiries, requests and feedback with Patrons and internal stakeholders. Confirm and process reservation requests for...


  • Singapore Marina Bay Sands Pte Ltd Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Responsibilities Focus on driving our sustainability agenda across the Integrated Resort whilst helping to foster a culture of corporate responsibility and extending Marina Bay Sands position as an industry leader in sustainable business. Support the planning and...


  • Singapore Marina Bay Sands Pte Ltd Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Summary The Social Media team is looking for a dynamic and creative individual with a passion for all things social. The team is responsible for engaging online communities while supporting multiple business units, including the hotel, events and entertainment,...


  • Singapore Marina Bay Sands Pte Ltd Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. As an Assistant Manager - Business Development, Sales Operations & Support , your key responsibilities would include but not limited to: Job Responsibilities Perform customer facing functions such as Meet & Greets and Send offs, assist with patron engagements. Enable...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities As an Assistant Manager - Business Development, Sales Operations & Support , your key responsibilities would include but are not limited to: Perform customer facing functions such as Meet & Greets and Send offs, assist with patron engagements. Enable the sales team by delivering end to end revenue support to achieve the overall...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities Help manage the day-to-day operations of the Housekeeping Rooms & Suites. Conduct daily briefings and attend meetings. Provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts. Check VIP rooms prior to check-in and in-house. Ensure that the requirements of VIP arrivals and in-house guests are...


  • Singapore Marina Bay Sands Pte Ltd Full time

    Job Responsibilities As a Senior Manager / Assistant Director, Business Development - Casino, International Marketing (Greater China Region) , your key responsibilities would include but are not limited to: Customer Engagement and Relationship Management Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated...