Manager / Senior Manager, SITLEARN

1 week ago

Singapore Singapore Institute of Technology Full time

Overview
The
Manager / Senior Manager, SITLEARN
role at
Singapore Institute of Technology
supports digital transformation and strengthens grants governance within the Continuing Education and Training (CET) division. The role oversees Training Management systems, deputises in grants management, ensures financial compliance, audit readiness, and process optimisation. The Senior Manager will supervise staff, coordinate with internal/external stakeholders and vendors, and help shape SITLEARN’s digital and financial governance roadmap in alignment with SIT’s strategic goals.
Key Responsibilities
Oversee CET+ (Training Management System) and SITConnects (CRM/SMS platform) daily operations, support, and optimisation.
Lead UAT efforts, manage system enhancements, and support change management for internal teams.
Identify opportunities for digital transformation and automate workflows using tools such as PowerAutomate, FormSG, and OpenCerts.
Collaborate with Campus IT (CIT), Digital Transformation Office (DTO), and vendors on system performance, KPIs, and enhancement roadmaps.
Ensure alignment with SIT’s digital strategy, PDPA compliance, and SkillsFuture requirements.
Oversee grants-related operations including claims submission, utilisation tracking, and reconciliation with Finance.
Ensure audit readiness through timely documentation, accurate reporting, and sound data governance practices.
Analyse CET funding data to identify trends or anomalies and propose rectification strategies.
Engage internal and external stakeholders (e.g., SSG, Finance, auditors) to ensure compliance with grant policies and institutional requirements.
Contribute to the review, refinement, and implementation of grants-related SOPs and digital grant disbursement processes.
Drive harmonisation of cross-branch processes and promote end-to-end process clarity and efficiency.
Translate policy and regulatory changes into digital and operational workflows.
Maintain data access control across platforms and support PDPA and audit compliance.
Experience
At least 8 years of relevant experience in system implementation, grants governance, digital transformation, or financial compliance.
Strong understanding of CET/grant schemes (e.g., SkillsFuture), training subsidies, or MOE/SSG reporting is preferred.
Hands-on experience with enterprise platforms (CRM, TMS, LMS) and tools (PowerAutomate, FormSG, SharePoint, OpenCerts).
Familiarity with audits, PDPA compliance, and funding agreements.
Excellent stakeholder management and communication skills across technical and non-technical audiences.
Strong analytical, process reengineering, and problem-solving capabilities.
Team-oriented with a strong sense of responsibility and initiative.
Role Details
Seniority level: Not Applicable
Employment type: Contract
Job function: Other
Industries: Higher Education
Work Arrangement
We offer a hybrid work arrangement that combines remote and in-person work, subject to work exigencies.
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