Customer Service Specialist
5 days ago
Customer Service Specialist (Manufacturing)The Role: Act as the primary point of contact for customer inquiries, providing timely updates on order and delivery status. Manage and ensure accuracy in sales order activities, including order entry, rescheduling, delivery coordination, and pricing adjustments for backlog reporting. Review and maintain contractual agreements in compliance with corporate and divisional policies, ensuring timely execution of deliverables. Coordinate customer scorecards, satisfaction surveys, and reporting of questionnaires across departments. Update customer profiles, contract pricing, and order details in ERP systems, ensuring data integrity. Perform EDI transactions accurately and communicate changes with internal teams and customers to minimize impact on sales. Support import/export shipments and special shipment coordination in compliance with international shipping regulations. Drive continuous improvement initiatives to enhance customer service processes and operational efficiency. Prepare departmental reports for management review and assist in compliance-related activities. Manage customer returns and provide backup support for export compliance administration. What are we looking for?Minimum Diploma qualification with relevant experience in customer service, preferably within a manufacturing environment. Strong interpersonal and communication skills (written and spoken) to engage professionally with customers and internal teams. Highly customer-focused, energetic, and able to multitask effectively with strong organizational and follow-up skills. Meticulous, resourceful, and proactive with high emotional intelligence and problem‐solving ability. Familiarity with export and shipping terms is an advantage. Proficient in Microsoft Office applications and experienced with ERP/MPR systems; tech‐savvy and adaptable to fast‐paced environments. Comfortable working with numbers and handling data accurately. Work Schedule: 5‐day work week (Mon–Fri)7:30 AM to 4:48 PM Location: Changi North We regret that only shortlisted candidates will be notified. Thank you. By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy (EA Personnel Name: Woon Pei Chyi (Jess)EA Personnel No: R EA LicenseNo:11C3955Be careful - Don't provide your
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Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Specialist, Customer Service
5 days ago
Singapore Silicon Box Full timePosition Summary The Customer Service Specialist is accountable for excellent customer service experience. The job incumbent will have frequent interactions with internal stakeholders such as
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Customer Service Specialist
7 days ago
Singapore DESI CORNER HOLDINGS PTE. LTD. Full timeWe are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience. 2) Responding to customer questions and resolving customer complaints,...
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Customer Service Specialist
7 days ago
Singapore DYNACODE SYSTEMS PTE LTD Full timeA Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open: CUSTOMER SERVICE SPECIALIST Reports to Sales Manager **Responsibilities**: A. Marketing Making/Answering calls to/from potential clients and arrange for visit B. Customer Service Customer Support - Inhouse Sales Support - liaise with...
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Kyc Services Specialist
3 days ago
Singapore CSC (Corporation Service Company) Full time**Associate KYC Specialist** **Singapore** **Monday - Friday, 9.00am - 6.00pm** **Hybrid** **Intro**: CSC is a dynamic, international and growth-oriented company. We provide you with outstanding opportunities for your professional and personal development through our local and global offices. The anti-money laundering and counter terrorist financing...
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Customer Service Specialist
7 days ago
Singapore LAUNDRYMART PROFESSIONAL PTE. LTD. Full time**Job Description & Requirements** - Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position. **Roles & Responsibilities**: - 5.5 working days, weekend and PH not working. - Carry out...
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Customer Service Specialist
2 weeks ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,700 - $3,200 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 107712 **Job Views** 1 **Job Description**: Roles & Responsibilities The primary objective of a Customer Service Specialist is to provide service excellence, to build relationship with...
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Customer Service Specialist
2 days ago
Central Singapore UNI FINTECH PTE LTD Full timeWe are looking for a fluent bilingual (English and Chinese) Customer Service Specialist to provide comprehensive online support to new clients throughout the pre-sales, sales, and post-sales process. Your primary responsibilities will include promptly answering client inquiries and ensuring their satisfaction throughout the purchasing journey. **Position...
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Customer Service Specialist
1 week ago
Singapore THE J GYM PRIVATE LIMITED Full timeBoulder Movement has 4 climbing gyms focused on offering the best experience for newcomers to bouldering with a supportive community to help them progress quickly! As a Customer Service Specialist, you will be empowered to drive initiatives to grow our community of climbers. Our team culture strongly values creative thinking and constant improvement. No...
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Customer Service Specialist
1 week ago
Singapore E2M SEARCH PTE. LTD. Full time**Customer Service Specialist** - Stable Medical MNC with good working environment - Good package - Good exposure role **You will be responsible in**: Organizes and maintains customer database in SAP with ongoing information update in coordination with the Sales Team. Provides Master data creation in SAP. Assists with receipt, entry of orders in SAP and...