Assistant Manager, Children's Urgent Care Centre

(Senior) Assistant Manager, Children's Urgent Care Centre (C-UCC)
Join to apply for the
(Senior) Assistant Manager, Children's Urgent Care Centre (C-UCC)
role at
National University Hospital
(Senior) Assistant Manager, Children's Urgent Care Centre (C-UCC)
1 week ago Be among the first 25 applicants
Join to apply for the
(Senior) Assistant Manager, Children's Urgent Care Centre (C-UCC)
role at
National University Hospital
Overview:
The staff will be responsible for providing operational and administrative support to the Children's Urgent Care Clinic (C-UCC) under National University Centre for Women & Children (NUWoC). This would involve supporting and developing effective clinical operations (e.g., processes, management of service staff etc) to provide a good care experience for patients, while maintaining financial sustainability.
Overview:
The staff will be responsible for providing operational and administrative support to the Children's Urgent Care Clinic (C-UCC) under National University Centre for Women & Children (NUWoC). This would involve supporting and developing effective clinical operations (e.g., processes, management of service staff etc) to provide a good care experience for patients, while maintaining financial sustainability.
Primary
Responsibilities:
Ensure effective operations at at C-UCC through close collaboration with Clinicians, Nurses and Allied Health colleagues. The operational duties include (non-exhaustive):
Facilities management.
Centre procurement.
Communications and publicity.
Management of agreements (e.g., tenancy, services etc).
Quality assurance (e.g., audits, licensing etc).
Tracking of key indicators and submission of reports (e.g., to NUH management and Ministry of Health).
Mass casualty incident and management (MCI).
Drive patient experience at U-UCC.
E.g., improve patient experience scores by improving processes such as optimising patient wait time and improvement of care environment.
Review of care model and key outcomes.
E.g., future expansion and/or relocation plans.
Review of care model to ensure financial sustainability.
Team management for a team of 4-6 frontline service staff.
E.g., onboarding, training and development.
Ensure good quality service standards to patients and clients.
Lead continuous improvement and knowledge management (e.g., proper documentation and standard operating procedures) for C-UCC.
Secondary Responsibilities:
Provide ad-hoc support to publicity events organised by department and partners.
Cross coverage of Clinical Operations Duties (e.g., Acute Care/Children's Emergency).
Job Requirements:
Bachelor's degree, preferably in business and healthcare related disciplines.
At least 3-5 years of working experience, preferably in healthcare clinical operations and management.
Prior experience in leading a team would be an advantage.
Ability to plan strategically and maintain a keen eye for detailed implementation.
Excellent interpersonal, communications and change management skills (e.g., for stakeholder and staff engagement).
Strong analytical skills, good time management and result orientated.
Effective problem-solving skills.
Excellent IT skills in areas such as Microsoft Office applications, databases (Tableau).
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Administrative
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at National University Hospital by 2x
Get notified about new Senior Assistant jobs in
Singapore, Singapore .
Executive Assistant, TV Distribution, Asia Pacific
Senior Executive/Assistant Manager (Personnel Support)
Senior Exec/Assistant Manager, Corporate Secretariat ( 1 year contract)
Senior Executive/Assistant Manager, Brand Management (Singapore Oceanarium)
Senior Executive / Assistant Manager, Island Investment
Senior Executive/Assistant Manager Organisational Development
Senior Executive/Assistant Manager Learning And Development (Leadership Programme)
Senior Executive/Assistant Manager, Business Human Capital (1 year contract)
Senior Executive Assistant, HR Group Shared Services
Executive Assistant, Group Medical Records Office
Executive Assistant, Medical Reports, Group Medical Records
Executive Assistant, Business Office (Billing & Claims)
LIBRARY ASSISTANT / SENIOR LIBRARY ASSISTANT
Geylang, Central Singapore Community Development Council, Singapore 1 day ago
Manager/Senior Manager/Assistant Director, Literary Arts
Senior Executive / (Senior) Assistant Director (Strategic Planning), SPPD
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr