Dental Service Ambassador
2 weeks ago
About the Role:
The ideal candidate will be a highly skilled and patient-focused individual who can provide exceptional customer service to patients through various communication channels. They will work closely with the clinic team to ensure smooth patient flow and maintain high standards of service delivery.
Key Responsibilities:
- Handle inbound calls, emails, and social media enquiries related to dental services.
- Schedule, confirm, and manage patient appointments across multiple clinic locations.
- Provide accurate information on treatments, procedures, promotions, and clinic policies.
- Verify patient information and maintain accurate records in the clinic management system.
- Assist patients with pre-treatment preparation instructions and post-treatment care guidance.
- Manage urgent cases by escalating to the appropriate clinic staff.
- Monitor and respond to patient feedback and enquiries on social media platforms.
- Work closely with clinic teams to ensure smooth patient flow and excellent service standards.
- Minimum GCE 'O' Level or Diploma; healthcare-related qualifications are an advantage.
- At least 1 year of call center or front desk experience in dental settings.
- Strong verbal and written communication skills in English (additional languages a plus).
- Proficient in using clinic management software, CRM tools, and social media messaging platforms.
- Able to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented, empathetic, and able to handle sensitive patient matters with discretion.
- Willing to work shifts, weekends, or public holidays if required.
- Knowledge of common dental terms and procedures.
-
Dental Administrator
2 weeks ago
Singapore UNITED DENTAL SURGERY Full timeRoles & ResponsibilitiesReceive patients in dental clinic-Arrange schedule of dentists-Collect payment-Manage telephone lines-Manage whatsapp and facebook message enquiries-Manage invoices and emails-Stock management and orders-Receive and send orders to dental labs and distributors-Opening and closing of dental clinic- Opening and closing of dental...
-
Dental Receptionist
2 days ago
Singapore UDS DENTAL @ AMK PTE. LTD. Full timeAssist with receptioning clients as they come for dental appoinment. Arrange dental appointments, handle phone enquiries. Patient care ambassadors. Collection of payments. Submission of dental claims. Stock management. Dispensing at checkout counter
-
Dental Administrator
3 days ago
Singapore UNITED DENTAL SURGERY Full timeReceive patients in dental clinic - Arrange schedule of dentists - Collect payment - Manage telephone lines - Manage whatsapp and facebook message enquiries - Stock management and orders - Receive and send orders to dental labs and distributors - Opening and closing of dental clinic - Opening and closing of dental accounts - Financial counseling for...
-
Dental Admin Executive
3 weeks ago
Singapore UNITED DENTAL SURGERY Full timeRoles & ResponsibilitiesReceive patients in dental clinic-Arrange schedule of dentists-Collect payment-Manage telephone lines-Manage whatsapp and facebook message enquiries-Manage invoices and emails-Stock management and orders-Receive and send orders to dental labs and distributors-Opening and closing of dental clinic- Opening and closing of dental...
-
Dental Admin Executive
3 weeks ago
Singapore UDS DENTAL @ AMK PTE. LTD. Full timeRoles & ResponsibilitiesReceive patients in dental clinic-Arrange schedule of dentists-Collect payment-Manage telephone lines-Manage whatsapp and facebook message enquiries-Manage invoices and emails-Stock management and orders-Receive and send orders to dental labs and distributors-Opening and closing of dental clinic- Opening and closing of dental...
-
Dental Services Coordinator
2 weeks ago
Singapore beBeeCustomeroriented Full time $3,000 - $4,500Job Description:\As a Dental Service Ambassador, you will be the primary point of contact for patients seeking dental services. You will provide exceptional customer service through various communication channels, including phone, email, and social media.\\Key Responsibilities:\Handle inbound calls, emails, and social media enquiries related to dental...
-
Dental Surgeon
2 weeks ago
Singapore DENTAL WERKS Full time**About the role** Dental Werks is seeking an experienced and skilled dental surgeon to join our team in the Bukit Timah Central Region. As a full-time dental surgeon, you will play a pivotal role in providing exceptional dental care to our patients. **What you'll be doing** - Performing a variety of dental procedures including fillings, extractions, root...
-
Dental Assistant
2 weeks ago
Singapore Nuffield Dental Full timeCompany Description Founded by Dr. Samintharaj Kumar in 2014, Nuffield Dental is a multi-disciplinary dental group with 12 accessible locations across the island of Singapore. The clinics focus on delivering positive treatment experiences by providing comprehensive and high-quality dental care. The team at Nuffield Dental includes experienced dentists,...
-
Dental Services Ambassador
2 weeks ago
Singapore beBeeCaregiver Full time $4,000 - $5,500Call Center ProfessionalWe are seeking an experienced and customer-focused Call Center Professional to handle patient inquiries, appointment scheduling, and service information via phone, email, and social media.Candidates with prior dental or medical industry experience will be highly preferred. This role requires exceptional communication skills, strong...
-
Dental Services Ambassador
2 days ago
Singapore beBeeCaregiver Full timeCall Center Professional We are seeking an experienced and customer-focused Call Center Professional to handle patient inquiries, appointment scheduling, and service information via phone, email, and social media. Candidates with prior dental or medical industry experience will be highly preferred. This role requires exceptional communication skills,...
