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Front Desk Receptionist and Sales Support

2 weeks ago

Singapore ACC INSTITUTE OF HUMAN SERVICES PTE. LTD. Full time

Programme Sales & Admin: Handle course enquiries (calls, emails, WhatsApp, walk-ins)Guide students through the registration and course application process Issue invoices and receipts, and manage course files in line with CPE regulatory requirements Liaise with trainers and students for scheduling and logistics Establish and maintain clear communication with students and lecturers regarding class schedules, changes, and other relevant details. Plan and optimize class schedules, ensuring efficient use of time slots and resources Prepare training materials and equipment Assist with various administrative tasks and other work-related matters as needed by the department Arrange and coordinate trial classes and organize replacement classes as needed Front Desk Support: Be the first point of contact for walk-in counselling clients Handle incoming counselling enquiries and appointment scheduling Maintain confidentiality and a calm, compassionate front-desk presence Manage check-ins, payments, and waiting area experience Ensure the centre is maintained according to standard operating procedures, providing a clean and organized environment. General Operations: Answer general calls and