Site Reliability Engineer

Join to apply for the Site Reliability Engineer role at Thales Location: Singapore, SingaporeThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia‑Pacific region. With 2,000 employees across three local sites, we deliver cutting‑edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress. You will be working in an Agile team within the Thales Digital Identity & Security (DIS) Business Line, for the On‑Demand Connectivity (ODC) products. For more details, visit a Site Reliability Engineer in the ODC team, you will apply software engineering skills to deploy, operate, maintain and improve the Thales platform, according to agreed Service levels and exceed customer expectations. Responsibilities You will work in a DevOps team to deploy, operate, maintain and improve ODC products in GCP Cloud following the SRE approach. You will be responsible for deployment of Thales products in cloud. You will perform on‑boarding tests, communicate technical risk concerns and help prepare mitigation plans. You will be responsible for system monitoring with real‑time monitoring tools. You will extend and acknowledge completion of handover milestones to Tiers I and II to comply with contractual SLAs. You will be responsible for support operations tasks to shape the product roadmap and establish strong operational readiness across teams. You will provide technical guidance for new or evolved services and for consolidated technical analyses. You will participate in the preparation and review of technical product and customer‑specific documentation. You will be responsible to provide technical direction when CAB requires Tier II input, expertise or changes with high‑risk impacts on customer SLAs. You will ensure the integrity of the solution functional baseline and architecture. You will develop and maintain IAC code and automation tools. You will perform regular performance tuning, technological watch and updates on the service platform. You will provide 24/7 on‑call support in shifts. Knowledge, Skills and Experience Degree in Computer Science or any related discipline. 4+ years of experience in a relevant field. Hands‑on in deployment with Kubernetes and GCP (preferred), AWS, Azure administration and support in a production‑grade environment. Hands‑on experience in Continuous Integration and Continuous Delivery (CI/CD) tools such as GitLab, Terraform, Ansible, Helm, HashiCorp (any). Strong knowledge of system integration, operation, maintenance and proven experience with automation tools including GitLab. Strong working experience with one of the scripting languages – Shell/Python is required. Knowledge of Agile methodology and service delivery best practices. Knowledge of a cloud service provider (GCP, AWS, Azure), monitoring tools, networking, infrastructure and Linux. Experience in telecom domain is highly preferred. Other information Working location: One North. Working hours: Monday – Friday, 9 am – 6 pm. 24/7 on‑call support in shift rotation (average one shift per team member every 2 months). At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world. #J-18808-Ljbffr