Cloud Application

Sapaad is a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our flagship product, also named Sapaad, has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countries—with many more coming onboard each day. Driven by a passionate team of developers, designers, and product experts, Sapaad is constantly evolving—introducing innovative, industry-defining features that set the benchmark for F&B tech. Headquartered in Singapore, with offices across five countries, Sapaad is backed by seasoned technology veterans with deep expertise in web, mobility, and e-commerce. JOB OVERVIEW Are you passionate about building and managing world-class IT infrastructure and cloud operations? Sapaad is seeking a Cloud Application & Infrastructure Manager to lead our IT infrastructure and operations organization. You will ensure 24×7 reliability, security, and scalability of our cloud-based systems (AWS/Heroku) while championing DevOps practices across the company. This is a strategic, senior, and visible role , bridging Tech Operations, Application Development, and Data Engineering, and working with internal and external stakeholders to maintain a best-in-class IT operations function. WHY JOIN SAPAAD?Lead and shape the cloud infrastructure and IT operations of a global SaaS product company. Drive innovation through DevOps and Cloud-first practices. Collaborate with global teams across technology, product, and data functions. Be part of a company redefining the future of F&B technology worldwide. WHAT YOU'LL DO Define IT infrastructure strategy, architecture, standards, and operational policies. Lead Cloud/AWS-based operations, ensuring high availability, reliability, and performance . Build and manage DevOps practices and CI/CD pipelines, identifying bottlenecks and implementing solutions. Implement monitoring, alerting, and disaster recovery strategies for critical systems. Oversee IT systems administration, including servers, databases, storage, networks, applications, desktops/laptops, and mobile devices. Manage third-party vendors and enterprise contracts (AWS, Microsoft, etc.), ensuring service delivery and cost efficiency . Establish service level agreements (SLAs) , operational metrics, and ITIL-based standardized processes. Continuously improve cloud operations and IT infrastructure to support business growth. YOU'RE A STRONG FIT IF YOU HAVE Proven experience managing cloud-based IT infrastructure (AWS/Heroku) in a SaaS or customer-facing environment. Hands-on DevOps experience , enabling continuous integration and deployment (CI/CD). Experience in infrastructure architecture, network, server, and storage administration . Knowledge of enterprise monitoring, reporting tools, and disaster recovery planning . Strong team leadership and mentorship experience managing IT professionals. Experience in vendor and contract management , optimizing cloud infrastructure costs. Excellent analytical, strategic thinking, and communication skills . Familiarity with multiple platforms: Linux, Windows, SQLServer, commodity hardware. DESIRED SKILLS & ATTRIBUTES Leadership in building and directing IT operations toward Cloud-first and DevOps culture . Strong organizational change management skills, with ability to prioritize and manage multiple initiatives . Business and financial acumen to analyze data and make strategic infrastructure decisions . Passion for innovating IT operations in a fast-paced, global SaaS environment. If this sounds like the right place for you, we'd love to hear from you. We're always on the lookout for talented and driven people who want to make a difference. Job openings #J-18808-Ljbffr