Lead Experience Designer

Join to apply for the Lead Experience Designer role at Vertis . Innovate. Create. Elevate. At Vertis, we are on a mission to constantly innovate and create exceptional digital solutions. Our goal is to elevate our clients' brands and the experiences they deliver to their customers through the power of technology-driven creativity. Our people are the catalyst, empowering our clients to successfully transform their businesses – join our team of able, confident, and motivated superstars. About The Job We're seeking a Lead Experience Designer to shape user interactions for our web and app applications. This pivotal role focuses on understanding customer needs, designing intuitive interfaces, and fostering a user‐centric culture. Join us to lead impactful design initiatives and elevate the overall customer experience. Key Responsibilities Manage and mentor a team of UX designers, providing guidance and support to ensure the delivery of high‐quality designs. Conduct user research through interviews, surveys, and usability testing to gain insights into user needs, behaviours, and preferences. Create user journey maps to visualize the end‐to‐end user experience and identify opportunities for improvement. Develop information architecture and navigation schemes that organize content in a logical and intuitive manner. Produce wireframes and interactive prototypes to visualize design concepts and gather feedback from stakeholders and users. Collaborate with visual designers to create visually appealing interfaces that align with brand guidelines and enhance the overall user experience. Ensure that designs comply with accessibility standards and guidelines to provide an inclusive experience for all users. Plan and conduct usability testing sessions to evaluate the effectiveness of design solutions and iterate based on feedback. Work closely with product managers, developers, and other stakeholders to align on project goals, priorities, and timelines. Stay up to date with industry trends, best practices, and emerging technologies in UX design and incorporate them into the design process. Requirements and Qualifications Bachelor's degree in design, computer science, human‐computer interaction, or a related field (preferred). 5+ years of UX design experience with a minimum of 3 years leading UX projects for web and mobile apps (responsive design). Bonus points for experience designing chatbots or conversational interfaces. Proficient in conducting user research studies and analysing data to inform design decisions. Expertise in industry‐standard design tools (Figma, Sketch, etc.) for creating high‐fidelity mock‐ups and prototypes. Strong understanding of UI/UX best practices across web, mobile, and conversational interfaces; experience with accessibility guidelines (WCAG) is a plus. Excellent communication, collaboration, and presentation skills to effectively lead cross‐functional teams. Ability to manage multiple projects simultaneously and prioritize tasks effectively. A passion for user‐centered design and creating amazing user experiences. Strong analytical skills and a data‐driven approach to design decisions. Knowledge of front‐end development technologies (HTML, CSS, JavaScript) is a plus. Benefits Competitive compensation Medical benefits International and multicultural work environment Training and development opportunities Career advancement within a successful, fast‐growing company Seniority Level Not applicable Employment Type Full‐time Job Function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Vertis by 2×. Get notified about new Experience Designer jobs in Singapore, Singapore. #J-18808-Ljbffr