Customer Service Specialist
6 days ago
Responsibilities Provide real-time passenger support via hotline and ticketing; resolve issues calmly (e.g., routing, delays, boarding confusion). Act as first responder during live rides; handle safety-related or sensitive incidents and execute emergency SOPs. Capture and report passenger feedback; participate in journey mapping, QA testing, and suggest improvements. Guide first-time passengers on safety features and app interactions; maintain FAQs and conduct onboarding sessions for special-needs groups. Requirements 1+ year in customer-facing roles (service or mobility industries). Strong communication skills; ability to simplify technical topics. Experience using support platforms (e.g., D365, Slack, Jira, Zendesk). Experience in transport, hospitality, or ride-hailing sectors. Familiarity with AV technology and safety protocols. Willing to work shifts and on weekends. Next Step Drop your resume and contact us to follow-up, or send your resume to Email Topic: Customer Service Specialist (Up to 3.3k|East|Shifts)Only shortlisted candidates will be contacted Isaac Tan Yang En EA Licence No: 91C2918Personnel Registration No: R #J-18808-Ljbffr
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Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Specialist, Customer Service
6 days ago
Singapore Silicon Box Full timePosition Summary The Customer Service Specialist is accountable for excellent customer service experience. The job incumbent will have frequent interactions with internal stakeholders such as
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Customer Service Specialist
7 days ago
Singapore DESI CORNER HOLDINGS PTE. LTD. Full timeWe are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience. 2) Responding to customer questions and resolving customer complaints,...
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Customer Service Specialist
7 days ago
Singapore DYNACODE SYSTEMS PTE LTD Full timeA Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open: CUSTOMER SERVICE SPECIALIST Reports to Sales Manager **Responsibilities**: A. Marketing Making/Answering calls to/from potential clients and arrange for visit B. Customer Service Customer Support - Inhouse Sales Support - liaise with...
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Kyc Services Specialist
3 days ago
Singapore CSC (Corporation Service Company) Full time**Associate KYC Specialist** **Singapore** **Monday - Friday, 9.00am - 6.00pm** **Hybrid** **Intro**: CSC is a dynamic, international and growth-oriented company. We provide you with outstanding opportunities for your professional and personal development through our local and global offices. The anti-money laundering and counter terrorist financing...
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Customer Service Specialist
7 days ago
Singapore LAUNDRYMART PROFESSIONAL PTE. LTD. Full time**Job Description & Requirements** - Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position. **Roles & Responsibilities**: - 5.5 working days, weekend and PH not working. - Carry out...
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Customer Service Specialist
2 weeks ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,700 - $3,200 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 107712 **Job Views** 1 **Job Description**: Roles & Responsibilities The primary objective of a Customer Service Specialist is to provide service excellence, to build relationship with...
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Customer Service Specialist
2 days ago
Central Singapore UNI FINTECH PTE LTD Full timeWe are looking for a fluent bilingual (English and Chinese) Customer Service Specialist to provide comprehensive online support to new clients throughout the pre-sales, sales, and post-sales process. Your primary responsibilities will include promptly answering client inquiries and ensuring their satisfaction throughout the purchasing journey. **Position...
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Customer Service Specialist
1 week ago
Singapore THE J GYM PRIVATE LIMITED Full timeBoulder Movement has 4 climbing gyms focused on offering the best experience for newcomers to bouldering with a supportive community to help them progress quickly! As a Customer Service Specialist, you will be empowered to drive initiatives to grow our community of climbers. Our team culture strongly values creative thinking and constant improvement. No...
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Customer Service Specialist
1 week ago
Singapore E2M SEARCH PTE. LTD. Full time**Customer Service Specialist** - Stable Medical MNC with good working environment - Good package - Good exposure role **You will be responsible in**: Organizes and maintains customer database in SAP with ongoing information update in coordination with the Sales Team. Provides Master data creation in SAP. Assists with receipt, entry of orders in SAP and...