Patient Service Associate Adjunct Lecturer @ TP
7 hours ago
singapore
Generation
Full-time
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This is a contract teaching position for a bootcamp style programme (teaching schedule to be shared below). Selected candidates will be given a one-year contract as Generation Singapore’s associate instructor. Instructors can be expected to lead at least one cohort a year, at a mutually agreed period.
What The Role Is About As an adjunct instructor of Generation Singapore, the Patient Service Associate Instructor will join a fast-paced, collaborative team dedicated to creating impact for jobseekers in Singapore. Successful candidates will have their names/credentials listed on Generation Singapore’s website as our programme instructors.
Who We Are You will be part of Generation: You Employed, Singapore a local charity with a mission to create meaningful career pathways for people facing barriers to employment. We are an affiliate of Generation: You Employed, a global network of non-profit organisations working on a mission to bridge the gap between education and employment systems to prepare, place and support people into meaningful jobs that are otherwise inaccessible. Generation was created in 2014 to help bridge this gap—at speed and scale. Till date, Generation has supported more than 100,000 people of all ages across 18 countries to get into career-launching jobs.Our placement rates are one of the best in the market at nearly 86% of all Generation graduates securing full‑time jobs within 180 days from completing the programme.
What You Will Do
Delivery of Training (60%)
This will be under the guidance of Generation’s Curriculum & Instruction team
Follow the overarching structure and flow of your programme’s curriculum
Prepare for effective delivery by understanding and personalizing session plans prior to class
Engage participants in active thinking and participation
Deliver instruction that is rigorous, relevant, and appropriate for adults
Leverage subject matter expertise during synchronous delivery of in‑person session
Guide students through asynchronous (independent) learning modules and help solidify understanding, clarify concepts through debriefs and synchronous moments
Differentiate instruction to meet individual learning needs and accommodate different learning styles
Provide in‑the‑moment feedback to learners to clarify misunderstandings and/or encourage critical thinking
Provide relevant and timely feedback to learners on formative and summative assessments, including student projects
Adjust content to fit current and/or local healthcare sector practices and SOPs
Engage in Generation-sponsored instructional support, professional development, and training
Data Management (10%)
Administer, grade, and/or provide feedback on assessments.
Support Generation’s data‑driven model by tracking and updating (in Salesforce/ Canvas) participant attendance and performance in class and on assessments.
Input data using Generation’s technology platform (e.g., participant attendance, performance in class and assessments, etc.).
Any other administrative duties required to ensure successful operations of the programme.
Stakeholder Engagement & Management (10%)
Collaborate with programme Mentors, Generation staff to identify and mitigate potential risks to participant success and achievement of their goals
Collaborate with the programme Manager and commit to acting on any feedback that intends to increase data completion to Generation’s global standards
Collaborate with the Curriculum and Instruction Lead to support programme quality
Participant Mentoring & Support (20%)
Build relationships with participants, develop an understanding of their personal strengths and challenges, and foster a supportive classroom environment
Motivate and support participants to persevere through challenges and continue on their journey of professional and personal growth
Coach and guide students to be as employable as possible and support them to develop industry standard portfolios
Commit to and empathise with mid‑career professionals and disconnected populations
To Be Successful You Should Have the Following
Alignment with Generation mission and values
Have an interest in working with disconnected communities, commit to and empathize with people of all ages
Work successfully in a fast‑paced, start‑up environment
Work independently with limited oversight and seek assistance when needed
Excellent verbal and written communication skills
Excellent organizational and time‑management abilities
Fulfill the expectations of the instructor role inside and outside of the classroom
Follow the overarching structure and flow of a curriculum
Engage participants in active thinking and partici
What The Role Is About As an adjunct instructor of Generation Singapore, the Patient Service Associate Instructor will join a fast-paced, collaborative team dedicated to creating impact for jobseekers in Singapore. Successful candidates will have their names/credentials listed on Generation Singapore’s website as our programme instructors.
Who We Are You will be part of Generation: You Employed, Singapore a local charity with a mission to create meaningful career pathways for people facing barriers to employment. We are an affiliate of Generation: You Employed, a global network of non-profit organisations working on a mission to bridge the gap between education and employment systems to prepare, place and support people into meaningful jobs that are otherwise inaccessible. Generation was created in 2014 to help bridge this gap—at speed and scale. Till date, Generation has supported more than 100,000 people of all ages across 18 countries to get into career-launching jobs.Our placement rates are one of the best in the market at nearly 86% of all Generation graduates securing full‑time jobs within 180 days from completing the programme.
What You Will Do
Delivery of Training (60%)
This will be under the guidance of Generation’s Curriculum & Instruction team
Follow the overarching structure and flow of your programme’s curriculum
Prepare for effective delivery by understanding and personalizing session plans prior to class
Engage participants in active thinking and participation
Deliver instruction that is rigorous, relevant, and appropriate for adults
Leverage subject matter expertise during synchronous delivery of in‑person session
Guide students through asynchronous (independent) learning modules and help solidify understanding, clarify concepts through debriefs and synchronous moments
Differentiate instruction to meet individual learning needs and accommodate different learning styles
Provide in‑the‑moment feedback to learners to clarify misunderstandings and/or encourage critical thinking
Provide relevant and timely feedback to learners on formative and summative assessments, including student projects
Adjust content to fit current and/or local healthcare sector practices and SOPs
Engage in Generation-sponsored instructional support, professional development, and training
Data Management (10%)
Administer, grade, and/or provide feedback on assessments.
Support Generation’s data‑driven model by tracking and updating (in Salesforce/ Canvas) participant attendance and performance in class and on assessments.
Input data using Generation’s technology platform (e.g., participant attendance, performance in class and assessments, etc.).
Any other administrative duties required to ensure successful operations of the programme.
Stakeholder Engagement & Management (10%)
Collaborate with programme Mentors, Generation staff to identify and mitigate potential risks to participant success and achievement of their goals
Collaborate with the programme Manager and commit to acting on any feedback that intends to increase data completion to Generation’s global standards
Collaborate with the Curriculum and Instruction Lead to support programme quality
Participant Mentoring & Support (20%)
Build relationships with participants, develop an understanding of their personal strengths and challenges, and foster a supportive classroom environment
Motivate and support participants to persevere through challenges and continue on their journey of professional and personal growth
Coach and guide students to be as employable as possible and support them to develop industry standard portfolios
Commit to and empathise with mid‑career professionals and disconnected populations
To Be Successful You Should Have the Following
Alignment with Generation mission and values
Have an interest in working with disconnected communities, commit to and empathize with people of all ages
Work successfully in a fast‑paced, start‑up environment
Work independently with limited oversight and seek assistance when needed
Excellent verbal and written communication skills
Excellent organizational and time‑management abilities
Fulfill the expectations of the instructor role inside and outside of the classroom
Follow the overarching structure and flow of a curriculum
Engage participants in active thinking and partici
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singapore, singapore Generation Full-timeThis is a contract teaching position for a bootcamp style programme (teaching schedule to be shared below). Selected candidates will be given a one-year contract as Generation Singapore’s associate instructor. Instructors can be expected to lead at least one cohort a year, at a mutually agreed period. What The Role Is About As an adjunct instructor of...