This is an IT support group | Senior Operations Executive
20 hours ago
Sales Management Support
Support auction process such as preparation of term sheet and liaising with customers and electricity retailers to obtain the necessary information within strict timelines.
Post-auction, follow-up with customers and electricity retailers to obtain the necessary documents to conclude the auction.
Generate and send invoices, monitor payment and perform reconciliation tasks.
Ensure auction details and payment records are captured accurately and updated in the system.
Engage existing customers on contract renewal.
Onboard new customers, partners and retailers to ensure compliance with established process.
Operational Support
Assist in the preparation and compilation of data / dashboard / slides for monthly meetings.
Develop and implement operational policies and procedures for sales and non-sales related activities.
Review, refine and streamline existing processes to improve efficiency.
Work with Business Continuity Management team to refine and update business continuity plan to address potential risks and mitigating controls.
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