L3 Application Support Lead

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Responsibilities include: Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable),...

Overview Minimum of 8 years in application support, with at least 2-5 years in a leadership or senior L3 role, within a banking or financial institution. Responsibilities Serves as the point of ownership of L3 support issues Log and track support issues and vendor tickets Maintain offshore support roster, including shift assignments Ensure coverage during...

Overview We are seeking a highly skilled VP, Senior Application Support Engineer (L3) to join a leading fin-tech organization. The role involves end-to-end ownership of critical production systems, providing expert-level support, and coordinating across global teams to ensure high availability and reliability of business applications. Responsibilities Serve...

Key Responsibilities Provide L2/L3 application support for Java-based applications used in banking operations. Troubleshoot and resolve application issues within agreed SLAs. Work closely with business users and technical teams to understand and resolve incidents. Perform basic SQL queries to investigate data-related issues. Document recurring issues and...

4 to 6 years of strong hands-on experience with Java and support process. - L3 Java Application Support experience with Java code. - Should be strong in Java, Java8, Unix, SQL and PL/SQL. - Strong in problem solving with troubleshooting and debugging. - Database: Stored Procedure and Query Optimization knowledge. - Effective verbal & written communication...

AWS and Azure IT Consultant – L3 Support / SME Lead the health, availability, security, and performance of multi-

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable), and critical business...

Experience :Minimum of 6 years of hands-on Oracle DBA experience, with at least 3 years in a senior or L3 support role We are seeking an experienced and highly skilled Senior Oracle Database Administrator (DBA)to manage, optimize, and ensure the availability of mission-critical Oracle database systems. The ideal candidate will play a strategic role in both...

The role requires strong technical expertise, leadership, and the ability to coordinate teams during incidents, changes, and service improvements. It emphasizes continuous improvement, automation, and knowledge management within the production support team. Mandatory Skill-set: Must have 4–6 years of hands-on experience in Infrastructure or Application...

**Position Overview**: We are actively seeking an enthusiastic and dynamic professional to join our distinguished Application Level 3 team. In this role, you will be responsible for designing, developing, and maintaining a mission-critical system, while also providing essential support to ensure its seamless functionality. In this role, you will showcase...