Customer Engagement Executive
1 week ago
Digi-Sound Hearing Care Centre Pte Ltd – Kampong Ubi Act as the primary point of contact for customers, addressing inquiries, concerns, and service requests promptly and professionally. Engage with customers across various channels (phone, email, chat, social media, or in-person) to provide support and solutions. Build and maintain strong relationships with new and existing customers to enhance trust, satisfaction, and long‐term loyalty. Follow up with unconverted leads and past patients to encourage re‐engagement, promote services, and support conversion opportunities. Collect, review, and analyze customer feedback to identify trends and areas for improvement in products, services, and processes. Monitor and evaluate customer satisfaction levels, including conducting and analyzing post‐visit surveys to identify areas for service improvement. Maintain accurate records of customer interactions using relevant systems (e.g., CRM). Segment and maintain customer databases to enable targeted communication, personalized outreach, and effective engagement campaigns. Coordinate customer loyalty programs, referral initiatives, and testimonial campaigns to strengthen brand engagement and enhance patient retention. Coordinate with internal departments (e.g., Sales, Marketing, Operations) to ensure smooth service delivery and resolution of customer issues. Assist in resolving escalated issues to ensure a satisfactory outcome for both customers and the company. Proactively identify opportunities for upselling or cross‐selling products and services in alignment with customer needs. Support and participate in customer engagement initiatives, promotional events, and marketing campaigns. Optimise customer engagement processes for greater efficiency and effectiveness, ensuring best practices are applied across workflows and touchpoints. Be actively involved in marketing and business‐related initiatives or briefs from the superior, contributing to resource optimisation and alignment with broader business objectives. Prepare and submit periodic reports on customer engagement performance and metrics. Job Requirements: Bachelor's degree in Marketing, Business Administration, Communications, Customer Relationship Management or related field. Minimum 2 - 4 years of experience in customer engagement, CRM‐based marketing or handling customer communication. #J-18808-Ljbffr
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Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Sales & Service Associate
1 week ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
6 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
1 day ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Customer Engagement Executive
6 days ago
Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time**Position: Customer Engagement Executive** **Location: North East** **Working Hours: 5 days, 44 hours** **Salary: Up to $4,000 **Responsibilities**: - Administration of music schools operation, both direct and sateliite centers. - School fee payment control including accounts receivable monitoring and all GIRO process. - Update and maintain school...
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Customer Engagement Executive
2 weeks ago
Singapore LEARNING POINT KIDS PTE. LTD. Full timeWe are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He / She will possess the ability to take initiative to complete complex tasks and projects quickly and autonomously, and react with appropriate urgency to situations that...
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Customer Engagement Executive
1 day ago
Singapore LEARNING POINT ACHIEVERS PTE. LTD. Full time**Job Highlights** - **5-Day Work Week (1 Weekend)**: - **Attractive Remuneration**: - **Career Progression Opportunities** **Job Description We are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He/She will possess the ability...
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Customer Engagement Executive
2 weeks ago
Singapore EUPHORIA ORGANIZATION PTE. LTD. Full time $60,000 - $120,000 per yearLaunch Your Sales & Marketing Career with Euphoria OrganizationAre you ready to kickstart a rewarding career in sales and marketing? Here, we provide the training, support, and opportunities you need to grow, succeed, and lead. Join our dynamic team and work with top brands across diverse industriesWhy Join Us?Comprehensive, hands-on training to build...
