
Front Desk Receptionist
7 days ago
Job Title:
Front Desk Receptionist / Customer Experience Ambassador 客户体验大使
Company:
Capital C Corporation
Location:
Singapore
Who We Are:
Capital C Corporation, a leading Singapore-based fintech company, is transforming financial services in Southeast Asia. With a decade of experience and a startup mindset, we are passionate about empowering underserved individuals through digital financial solutions, including consumer, MSME financing, buy now pay later, and salary advances. Our mission is to drive financial inclusion and improve lives across the region.
Job Overview:
As a
Customer Experience Ambassador , you are the friendly face of our company. Your role is crucial in ensuring every customer feels well cared for and that the front-end of our business operates smoothly and efficiently. Your responsibilities include maintaining our professional image, delivering excellent customer service, and ensuring a seamless customer journey.
Responsibilities:
Assist new customers with onboarding and application processes
Address customer inquiries promptly
Manage and incorporate customer feedback
Maintain a professional and organized environment for walk-in and appointment-based customers
Requirements:
Customer-focused attitude with a cheerful and welcoming personality
Excellent proficiency in English and Mandarin
Good computer literacy
Presentable appearance and professionalism
Preferred experience with CRM systems, Google Workspace, and customer-facing roles in banking, hospitality, or similar fields
Working Hours:
Both full-time and part-time roles available
Full-time: 2 rotating shifts (10 am - 7:30 pm and 10:45 am - 8:15 pm), 5-day workweek (Monday to Saturday), with Sundays off and one additional day off during the week
Part-time: please indicate your availability
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