Senior Infrastructure Engineer

What the role is
We are seeking an experienced Technical Lead to oversee our storage, backup, and cloud operations, combining traditional enterprise storage expertise with modern cloud infrastructure management. This role will lead technical initiatives across our hybrid storage environment, ensure robust backup and recovery capabilities, and drive innovation in our cloud transformation journey, while ensuring smooth day-to-day operations.
What you will be working on
The Technical Lead will be responsible for architecting, implementing, and managing enterprise storage and backup solutions while maintaining operational excellence.
Technical Leadership
Design and implement enterprise-wide storage and backup architecture spanning on-premises and cloud environments (Government Cloud)
Lead the strategic direction for storage and backup solutions, including cloud migration initiatives
Provide technical mentorship to team members and establish best practices
Drive automation and infrastructure-as-code initiatives for storage and backup operations
Manage a team of 2 storage engineers
Backup & Recovery Management
Design and maintain enterprise backup architecture
Develop and implement backup policies and retention strategies
Monitor backup success rates and investigate failed backups
Perform regular backup restoration testing and validation
Implement and maintain disaster recovery procedures
Optimise backup windows and resource utilisation
Configure and maintain backup reporting and monitoring systems
Ensure compliance with data retention policies and regulatory requirements
BAU Operations & Support
Manage daily storage and backup operations, including provisioning, monitoring, and troubleshooting
Handle incident management and provide 24x7 on-call support when required
Perform regular health checks and preventive maintenance
Execute backup and recovery operations, ensuring data integrity and availability
Monitor storage capacity and performance metrics
Process and fulfil service requests within agreed SLAs
Maintain up-to-date documentation of all operational procedures
Conduct regular system patching and firmware updates
Generate periodic reports on storage utilisation and performance
Operations Management
Oversee the management of Hitachi storage systems and Commvault backup infrastructure
Architect and implement cloud storage and backup solutions across multiple platforms
Develop disaster recovery and business continuity strategies
Establish and maintain storage and backup performance metrics
Create and maintain technical documentation and operational procedures
Participate in change management processes and maintenance windows
Innovation and Strategy
Work closely with cloud engineering team to evaluate and adopt newer technologies in storage domain
Lead proof-of-concept initiatives for new storage and backup solutions
Develop roadmaps for storage and backup modernisation using available cloud technology.
Optimise storage and backup costs across hybrid cloud environments
What we are looking for
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum 8 years of experience in enterprise storage and backup administration, with at least 3 years in a technical leadership role
Extensive experience with Hitachi storage systems and Commvault backup solutions
AWS Certified Solutions Architect Professional certification (Required)
AWS Storage Specialty certification (Preferred)
Government Cloud backup and storage operations experience (Preferred)
Proven experience in storage and backup automation
Advanced knowledge of storage networking protocols and backup technologies
Technical Skills
Enterprise Storage: Hitachi Vantara storage systems, SAN/NAS architectures
Backup Solutions: Commvault administration and architecture, enterprise backup methodologies
Data Protection: Experience with various backup types (full, incremental, differential)
Cloud Platforms:
Advanced knowledge of AWS storage services including S3, EBS, EFS, FSx, Storage Gateway
Strong experience with AWS backup and disaster recovery services (AWS Backup, S3 lifecycle policies, Cross-Region Replication)
Working knowledge of Azure fundamentals and storage services (for future initiatives)
Cloud backup solutions
Automation: PowerShell, Python, or similar scripting languages
Infrastructure as Code:
Strong expertise in AWS CloudFormation and Terraform, or equivalent
ITIL processes and practices
Professional Qualifications
Hitachi Vantara Certified Professional or equivalent storage brand professional certifications (Required)
Commvault Certified Professional or equivalent backup software certifications (Required)
AWS Certifications :
AWS Certified Solutions Architect Professional (Required)
AWS Storage Specialty (Preferred)
Azure Fundamentals certification (Preferred)
ITIL certification (Preferred)
Personal Attributes
Strong analytical and problem-solving capabilities
Excellent project management and organisational skills
Outstanding written and verbal communication abilities
Proven leadership experience in technical environments
Ability to work effectively under pressure and manage multiple priorities
Strong service-oriented mindset with focus on operational excellence
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.
This is a 3-year contract.All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.
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