Customer Success and Growth Manager
1 week ago
Our client is seeking a proactive and versatile Customer Success and Growth Manager to spearhead their growth in Singapore and Southeast Asia. The Customer Success and Growth Manager, reporting to the CEO, will be the first hire in the region. The successful candidate will play a pivotal role in supporting the existing customers, driving new business growth, and helping to establish a strong regional presence. This will be a very important generalist role, combining customer support, end-to-end sales, project coordination, and product management. You will collaborate closely with the UK-based technology and operations teams while taking ownership of day‐to‐day customer interactions and business development in Singapore. The role will also include on‐site product testing and quality assurance (QA), which includes extended periods of walking at deployment sites. The performance of on‐site testing will allow you to have hands‐on involvement in the development and enhancement of the product. The role may require international travel at times. This is a role based in Singapore. Key Responsibilities Customer Support Serve as the primary point of contact for customers in Singapore and Southeast Asia. Address customer questions, providing clear explanations of product features, app functionality, and commercial matters. Liaise with the UK-based technology team to address technical issues as quickly as possible. Business Development & Sales Generate leads and build relationships with potential new customers. Deliver tailored product demonstrations and presentations. Own all parts of the sales cycle, working in conjunction with the UK based sales team, from initial outreach through to contract closure. Project Coordination Support future deployments of the company's technology in Singapore. Assist with project management tasks to ensure timely and successful delivery. Collect feedback from customers and deployment partners to improve processes. Product Management Conduct regular app testing and gather data for existing deployments. Report bugs, usability issues, and improvement suggestions to the UK-based technology team. Regional Operations and Setup Support the legal and operational establishment of the company's Singaporean entity and broader regional operation in Southeast Asia. Help set up office infrastructure, processes, and systems to ensure smooth regional operations. Coordinate with legal, finance, and HR partners to ensure compliance with local regulations. Requirements Bachelor's degree At least 5 years of experience in sales,
-
Manager (Customer Success & Growth)
6 days ago
Singapore Jobs Jolt Full timeOur client is seeking a proactive and versatile Customer Success and Growth Manager to spearhead their growth in Singapore and Southeast Asia. The Customer Success and Growth Manager , reporting to the CEO, will be the first hire in the region. The successful candidate will play a pivotal role in supporting the existing customers, driving new business...
-
Manager (Customer Success & Growth)
1 week ago
Singapore Jobs Jolt Private Limited Full timeOur client is seeking a proactive and versatile Customer Success and Growth Manager to spearhead their growth in Singapore and Southeast Asia. The Customer Success and Growth Manager, reporting to the CEO, will be the first hire in the region. The successful candidate will play a pivotal role in supporting the existing customers, driving new business growth,...
-
Manager (Customer Success & Growth)
4 days ago
Singapore Jobs Jolt Full timeGet AI-powered advice on this job and more exclusive features. Our client is seeking a proactive and versatile Customer Success and Growth Manager to spearhead their growth in Singapore and Southeast Asia. The Customer Success and Growth Manager, reporting to the CEO, will be the first hire in the region. The successful candidate will play a pivotal role in...
-
Regional Growth
1 week ago
Singapore Remote Jobs Asia Full timeA technology firm is seeking a proactive Customer Success and Growth Manager to lead growth in Singapore and Southeast Asia. In this pivotal role, you will support existing customers, drive business growth, and engage in product management while coordinating with international teams. The ideal candidate will possess strong communication and project...
-
Customer Success Manager, Growth
2 days ago
Singapore Chartbeat, Inc. Full timeTubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content._ In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Systems, the leading global provider of media sales technology. Together, we’re expanding the ecosystem of insights we provide to...
-
APAC Customer Success
6 days ago
Singapore Viasat Full timeA global technology company in Singapore is seeking a Customer Success Manager to oversee customer relationships and ensure the effective implementation of their systems and services. In this role, you will manage key accounts, lead cross-functional teams, and develop strategic objectives for revenue growth. The ideal candidate has over 5 years of experience...
-
SE Asia Growth
1 week ago
Singapore Jobs Jolt Private Limited Full timeA tech-driven company in Singapore is seeking a proactive Customer Success and Growth Manager to lead its growth in Singapore and Southeast Asia. The role involves customer support, sales management, project coordination, and product management. Candidates should have at least 5 years of experience in sales or customer success, strong interpersonal skills,...
-
Growth & Customer Success Lead - SEA
6 days ago
Singapore Jobs Jolt Full timeA technology solutions company is looking for a proactive Customer Success and Growth Manager to drive growth in Singapore and Southeast Asia. This role involves customer support, business development, and product management tasks. The successful candidate will leverage strong sales skills and project management abilities to establish a strong regional...
-
Customer Success Manager
4 days ago
Singapore London Stock Exchange Group Full timeCustomer Success Manager At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. You will own the Customer Success Plans and the delivery of all agreed upon achievements. You will visit customers and establish relationships with key partners and user community to ensure we are...
-
Customer Success Manager
6 days ago
Singapore London Stock Exchange Group Full timeAt LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. You will own the Customer Success Plans and the delivery of all agreed upon achievements. You will visit customers and establish relationships with key partners and user community to ensure we are delivering the ultimate...
