Client Services Manager
3 hours ago
Overview The Client Services Manager ensures exceptional end-to-end service delivery, operational efficiency, and client satisfaction across all AsiaNext products and platforms. Acting as a trusted partner and client advocate, this role manages the post-sales relationship, ensuring clients receive timely support, proactive insights, and scalable solutions aligned with commercial objectives. Key Description 1. Service Delivery & Issue Resolution Handle all client enquiries courteously, accurately, and in a timely manner Track and monitor service requests through internal systems, ensuring closure within SLA Act as the escalation point for service issues, coordinating fast and transparent communication between clients and internal teams Collaborate with Sales, Product, Operations, and Technology to anticipate client needs and prevent repeat issues Support onboarding and training for new clients or product releases, ensuring readiness and smooth adoption Maintain accurate billing and service records to ensure transparency and compliance 2. Client Engagement & Relationship Management Partner with Sales to conduct client meetings, governance check-ins, and product updates Assist in developing client
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Director - Client Service Management
7 days ago
Singapore MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14...
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Director, Client Services
3 days ago
Singapore Singapore Executive Services Pte. Ltd. Full time $120,000 - $240,000 per yearOur Client is an international independent trust company, and is seeking a Director, Client Services for managing their private client service division of the Singapore office.Main PurposeThe primary functions of the Director, Client Services ("DCS") are:To provide a full scope of client services to a portfolio of international trusts and companies that...
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Client Service Executive
1 week ago
Singapore 360 MARKETING SERVICES PTE. LTD. Full timeJob Summary We are looking for a dedicated and articulate Client Service Executive to join our team in a dynamic financial services environment. This role requires strong analytical skills, proficiency in Excel, and the ability to lead and manage a team of field representatives. The ideal candidate will be meticulous, possess high integrity, and be committed...
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Client Service Executive
1 week ago
Singapore 360 MARKETING SERVICES PTE. LTD. Full timeRoles & Responsibilities Job Summary We are looking for a dedicated and articulate Client Service Executive to join our team in a dynamic financial services environment. This role requires strong analytical skills, proficiency in Excel, and the ability to lead and manage a team of field representatives. The ideal candidate will be meticulous, possess high...
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Client Service Executive
1 week ago
Singapore 360 MARKETING SERVICES PTE. LTD. Full time $100,000 - $150,000 per yearJob SummaryWe are looking for a dedicated and articulate Client Service Executive to join our team in a dynamic financial services environment. This role requires strong analytical skills, proficiency in Excel, and the ability to lead and manage a team of field representatives. The ideal candidate will be meticulous, possess high integrity, and be committed...
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Client Service Executive
5 days ago
Singapore 360 MARKETING SERVICES PTE. LTD. Full time**Job Summary** **Key Responsibilities** - Act as the main liaison between clients and internal teams, ensuring timely and professional service delivery. - Perform data analysis and tabulation using Excel to generate accurate reports and insights. - Assign and manage visitation clusters for field representatives, ensuring optimal coverage and efficiency. -...
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Client Service Manager
7 days ago
Singapore Standard Chartered Full time**JOB SUMMARY** - To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model. - Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and...
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Assistant Client Service Project Manager
5 days ago
Singapore FISHER CLINICAL SERVICES PTE. LTD. Full timeWhen you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team, and help us make...
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Client Services Analyst
5 days ago
Singapore PACIFIC LIFE RE SERVICES SINGAPORE PTE. LIMITED Full time**The Role**: The role reports into a Manager, who has line management responsibility within the PL Re Client Services team. Within the Client Services team there are separate Longevity and Protection teams. The Analyst role is responsible for manging the day-to-day operations of our reinsurance treaties. This includes data and accounts processing,...
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Client Servicing Manager
1 week ago
Singapore CAREER CRAFT PTE. LTD. Full timeRoles & Responsibilities Our clients are seeking both a proactive, relationship-driven Assistant Manager and Client Service Manager to champion exceptional service delivery across their portfolio. In this pivotal role, you’ll serve as the trusted point of contact for clients—ensuring seamless communication, swift issue resolution, and elevated...