City Shaper

Key Responsibilities

KONE, a global leader in the elevator and escalator industry, employs driven professionals to shape the future of cities. Our team is responsible for ensuring high levels of customer satisfaction through consistent service quality and clear, timely communication.

• Customer relationship management: Ensured high levels of customer satisfaction through consistent service quality and clear, timely communication.
• Equipment safety and performance: Accountable for equipment safety and performance.
• Sales lead generation: Oversaw the generation, qualification, and follow-up of sales leads to support business growth.
• Client concerns resolution: Managed and resolved client concerns and complaints effectively, ensuring swift and satisfactory outcomes.

Benefits

Our organization offers career progression opportunities within a global company. We provide total reward elements that engage and motivate our employees, making KONE a great place to work. Additionally, we offer comprehensive learning and development programs covering a wide range of professional skills. You will be surrounded by fun colleagues and a lively working environment, with all leaders being great and open-minded.