Receptionist 接待员

2 weeks ago


Singapore M14 (FOURTEEN) PTE. LTD. Full time

- Perform general receptionist and administrative duties- Perform data entry using Customer Relationship Management (CRM)- Ensure proper documentation and filing system- Excellent telephone etiquette- Book and conform appointments via phone calls, and/or SMS- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required- Attend to customer's enquiries- Manage customer's appointment bookings- To deliver all customer service with excellence- Guiding and training new staff members to promote internal growthJob Requirements- Experience in retail or telemarketing experience will be an added value.- Able to commit to working retail hours on weekdays andweekends/public holidays.- Cheerful & out-going characteristic- Customer-oriented.- Have basic PC skillsStaff Benefits- Attractive salary scheme- Meal and transport allowance provided- Yearly performance bonus- Medical benefit scheme- Workers' insurance- Long service award- Different types of leave benefits- Career progression & development opportunities- Comfortable and conducive working environment工作责任- 执行一般接待员和行政职责- 使用客户关系管理(CRM) 软件执行数据输入- 确保适当的文件和归档系统- 优秀的电话礼仪- 通过电话和/或短信预订和确认客户的约定- 处理来电和回电,将电话转接到相应部门并在需要时记下消息- 处理客户的查询- 管理客户的预约- 提供卓越的客户服务- 指导和培训新员工,促进内部成长工作要求- 有零售或电话营销经验将是一个附加值- 能够接受在零售时间上班,周日,周末和公共假期- 性格开朗外向- 以客户为导向- 具备基本的电脑技能员工福利- 底薪加高佣金- 提供膳食和交通津贴- 年度绩效奖金- 医疗福利- 工人保险- 长期服务奖- 不同类型的休假福利- 职业发展和个人发展机会- 舒适和优越的工作环境



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