Executive, ticketing operations

1 week ago


Singapore Marina Bay Sands Pte Ltd Full time

Job Responsibilities Project Assistant Assist and follow through all technical aspects of ticketing system (eg: enhancements in ticketing system, website development, systems integration, UAT, reports and reconciliation). Draft Standard of Procedures and training guides based on ticketing system. Develop, administer, and manage the ticketing system in line with company policy and 'best practice' procedures and recommend improvements and updates as required to ensure best use of the latest technology. Tickets Configuration Coordinate with team to prepare for ticket sales, ensuring alignment and prepare for upcoming events. Manage timelines and maintain clear communications with team as candidate will be handling multiple events with competing deadlines. Take ownership of configuring events accurately in the ticketing system, managing seat inventory, setting prices, resolving issues promptly, and proposing solutions for future ticket builds as needed. Ticketing System Management (Day-to-day) Oversee the end-to-end process of ticketing system enhancements:Evaluate requests from stakeholders and continuously identify areas for process improvement and automation. Review and prioritize enhancement requests based on urgency, revenue impact, and operational needs. Collaborate with IT team and ticketing partner to develop, test, and implement system enhancements. Document all enhancements and procedures for future reference and training purposes. Provide ongoing support and troubleshooting assistance for ticketing system-related issues with existing resources. Any other duties as assigned. Job Requirements Candidates should have at least a Diploma in Business Administration, Event Management, IT or another related field. Well versed in Microsoft Office applications. Experience with ticketing systems and platforms has a strong advantage. Experience with illustrator software will be useful (e.g. Auto CAD, Photoshop). Knowledge of technical concepts such as APIs and response codes is a bonus. Ability to respond with flexibility and resilience when faced with multiple demands, shifting priorities, ambiguity, and rapid changes in a fast-paced environment. Highly meticulous and detail-oriented as candidate will perform repetitive tests, identify errors. Good written and verbal communication skills. Independent, self-motivated, and a team player as candidate will acquire contextual breadth and depth of multiple systems to perform duties effectively. Strong analytical skills and strategic thinking. Candidate should be comfortable with extended working hours on event days (i.e., weekday evenings, weekends, and public holidays if required) and rotational shifts if required in the future due to business needs. Needs to be responsive via phone to resolve issues that might occur during non-working hours. Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. #J-18808-Ljbffr



  • Singapore This Is An IT Support Group Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team.Job Responsibilities Project Assistant Assist and follow through all technical aspects of ticketing system (eg: enhancements in ticketing system, website development, systems integration, UAT, reports and reconciliation). Draft Standard of Procedures and training...


  • Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

    About the RoleWe are seeking a skilled Ticketing Operations Specialist to join our team at GMP Technologies (S) Pte Ltd.Job ResponsibilitiesCoordinate with Maintenance Team and station staff to monitor performance of ticketing kiosks using the Monitoring Control Console (MCC) workstation.Perform remote troubleshooting on the ticketing kiosks as...


  • Singapore SINGAPORE BALLET LIMITED Full time

    Roles & ResponsibilitiesAbout Us: Singapore Ballet (formerly Singapore Dance Theatre) is Singapore’s premier professional dance company, known for its high standards of artistry and rich performances. It stages six seasons and runs several outreach events to engage new audiences, playing a pivotal role in the cultural landscape of our nation. We are...


  • Singapore Kallang Alive Sport Management Co Pte. Ltd. Full time

    This role oversees all ticketing related matters & manage ticketing service agents, to enable effective ticketing operations & information sharing across company. Responsibilities Ticketing Operations Management Oversee the day-to-day ticketing operations, ensuring efficient and accurate ticket sales, exchanges, and refunds. Manage ticket inventory,...


  • Singapore Kallang Alive Sport Management Co Full time

    This role oversees all ticketing related matters & manage ticketing service agents, to enable effective ticketing operations & information sharing across company. Responsibilities 1. Ticketing Service Panel Management Oversee a panel of Ticketing Service Provider (TSP), ensuring compliance with performance standards and contract terms. Serve as the primary...


  • Singapore Marina Bay Sands Full time

    Job SummaryThis role involves providing support to the Ticketing Operations Manager in liaising with internal stakeholders. The intern will assist in attending to stakeholders’ requests, generating daily and monthly sales reports, and performing basic data analysis using Microsoft Excel.Key ResponsibilitiesAssist in liaising with internal stakeholders such...


  • Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled Ticketing Operations Team Lead to join our team at Marina Bay Sands.


  • Singapore Marina Bay Sands Full time

    Join Marina Bay Sands as a Ticket Sales Associate in our Box Office team, part of the Entertainment department.This role provides ticket sales services and operational support for Marina Bay Sands attractions and events, including ticket sales for ArtScience Museum, performances at Sands Theatre, and other ad hoc events.Key Responsibilities:Attend to walk-up...


  • Singapore Marina Bay Sands Full time

    Job OverviewAs a Junior Ticketing Coordinator at Marina Bay Sands, you will play a crucial role in supporting the Ticketing Operations team. Your primary responsibility will be to assist in managing ticket inventory, processing transactions, and maintaining accurate records.Estimated Salary$45,000 - $55,000 per annum, depending on experienceKey...


  • Singapore SKYLINE LUGE SINGAPORE COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesThe R&T Manager will be responsible for overseeing all aspects of ticketing operations and retail management within budgeted objectives, ensuring set revenue targets and KPIs are met, and that highest standards customer service are achieved while taking care of staff wellbeing and satisfaction.The R&T Manager will be responsible for...


  • Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Ticketing Crew to join our team at Gardens by the Bay. As a key member of our operations team, you will play a vital role in ensuring seamless ticket sales and customer experience.This is an excellent opportunity for those who enjoy working in a fast-paced environment, providing top-notch...

  • Ticketing Officer

    3 days ago


    Singapore SEARCH INDEX PTE. LTD. Full time

    We are seeking a skilled Ticketing Counter Officer to join our team at SEARCH INDEX PTE. LTD.Job DescriptionIn this role, you will be responsible for handling ticketing counter sales, providing exceptional customer service, and operating as a cashier. You will also be required to perform various ad-hoc duties as assigned by the management.Key...

  • Ticketing Officer

    7 days ago


    Singapore STRACO LEISURE PTE. LTD. Full time

    **Job Title:** Ticketing Officer - Singapore Flyer**Company Overview:Straco Leisure Pte. Ltd. is a leading entertainment and leisure company in Singapore, operating the iconic Singapore Flyer.**Estimated Salary: SGD 40,000 - SGD 60,000 per annum**, depending on experience and qualifications.**Job Description:**The Ticketing Crew plays a crucial role in...


  • Singapore Marina Bay Sands Full time

    This is an exciting opportunity to join the dynamic Box Office team at Marina Bay Sands as a Ticketing Associate. In this role, you will play a vital part in providing ticket sales services and operational support for various attractions and events.


  • Singapore VroomTown Driving City Full time

    OverviewVroomTown Driving City is a leading indoor drive-play academy and playground located in Marina Square, offering an immersive city driving experience. Our team is dedicated to providing exceptional customer service and creating a memorable experience for our guests.Job SummaryWe are seeking an experienced Customer Service and Ticketing Officer to join...


  • Singapore Marina Bay Sands Full time

    Job Title: Customer Service Representative - Ticket Sales SpecialistAbout the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our Box Office team at Marina Bay Sands. As a key member of our team, you will be responsible for providing exceptional customer service to our guests while selling tickets to various...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Ticketing Counter Officer to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, handling ticketing counter sales, and supporting our retail operations.


  • Singapore PANGDEMONIUM THEATRE COMPANY LTD. Full time

    Roles & ResponsibilitiesTHE COMPANYPangdemonium is a proudly Singaporean not-for-profit theatre company with a mission to tell stories on the stage that are challenging, inspiring, relevant, accessible and above all, of the highest artistic, entertainment and production value, in a league with the very best of theatre internationally.Join the vibrant and...


  • Singapore Snaphunt Full time

    About the RoleWe are seeking an experienced Customer Service and Ticketing Officer to join our team at Snaphunt.Job SummaryThis is a leadership role that requires excellent interpersonal, communication, and customer service skills. The ideal candidate will have a strong understanding of sales principles, with experience in handling cash transactions,...

  • Lead ticketing host

    1 month ago


    Singapore Sentosa Development Corporation & Subsidiaries Full time

    JOB SUMMARY You'll be part of the activation team, collaborating with design to bring the Sentosa brand to life through experiences that captivate guests and stakeholders. JOB RESPONSIBILITIES To oversee respective counter day-to-day operations and manage assigned ticketing hosts. Duties includes housekeeping and grooming. Responsible for sale of...