Cloud Service Delivery Manager
3 days ago
Are you passionate about delivering high-quality cloud services and leading operational excellence? We're looking for a Cloud Service Delivery Manager (SDM)to join our growing teamKey Responsibilities Oversee the end-to-end delivery of cloud services across AWS or Azure. Manage daily operations, including incident resolution, change control, and problem management. Ensure services meet SLAs, performance targets, and customer expectations. Act as the primary contact for client communication, issues, and service requests. Lead regular service reviews and provide operational insights. Advocate for client needs and coordinate with internal teams to deliver value. Utilize tools like CloudWatch and Azure Monitor for real‐time visibility and performance tracking. Drive proactive issue identification and root‐cause analysis. Lead continuous improvement initiatives focused on performance, scalability, and cost efficiency. Manage resource allocation and capacity planning based on demand and workload trends. Optimize infrastructure usage to balance performance and cost. Ensure compliance with internal standards and regulatory requirements. Collaborate with security teams to uphold strong security controls and address vulnerabilities. Produce detailed reports on SLAs, KPIs, incidents, and service health. Maintain accurate documentation on cloud architecture and operational processes. Qualifications Bachelor's degree in Computer Science, IT, or a related field. 4-5 years of experience in service delivery management. Minimum 3 years of experience specifically in cloud service delivery or operations. Technical Skills Hands‐on expertise with AWS , Azure , or GCP . Familiar with monitoring tools like CloudWatch , Azure Monitor , etc. Solid understanding of DevOps , ITIL , and incident/problem/change management processes. Experience in cost management / FinOps for cloud services. Familiarity with automation tools to streamline service efficiency. Soft Skills Strong communication and leadership skills. Excellent client relationship management. Analytical mindset with a drive for continuous improvement. What's next: Ready to take the next step in your career? Apply now Please note that only shortlisted candidates will be contacted. Direct Line: EA License No: 91C2918Seniority level Mid‐Senior level Employment type Full‐time Job function Business Development, Consulting, and Information Technology #J-18808-Ljbffr
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Cloud Service Delivery Manager
5 days ago
Singapore ENGGSOL PTE. LTD. Full time $120,000 - $180,000 per yearThe Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery...
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Cloud Service Delivery Manager
2 weeks ago
Singapore PERSOL SINGAPORE PTE. LTD. Full timeCloud Service Delivery Manager An excellent Cloud Service Delivery Manager opportunity has just arisen with a leading global brand. Job Purpose Ensure reliable, secure, and efficient cloud service delivery while driving customer satisfaction and improvements. Job Responsibilities Oversee cloud service operations across AWS/Azure, ensuring uptime,...
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Cloud Service Delivery Manager
1 week ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeKey Responsibilities: Manage Cloud Service Delivery - Oversee the end-to-end delivery of cloud services, ensuring adherence to SLAs and operational excellence. Incident and Problem Management - Lead incident resolution, perform root cause analysis, and implement preventive measures to minimize service disruptions. Service Monitoring and Optimization -...
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Cloud Service Delivery Manager
7 days ago
Singapore Adecco Personnel Pte Ltd. Full timeOverview Are you passionate about delivering high-quality cloud services and leading operational excellence? We're looking for a Cloud Service Delivery Manager (SDM)to join our growing team!As the SDM, you'll be the bridge between technology and customer satisfaction—ensuring our cloud environments (AWS, Azure, or both) are operating efficiently, securely,...
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Cloud Service Delivery Manager
7 days ago
Singapore Adecco Personnel Pte Ltd. Full timeOverview Are you passionate about delivering high-quality cloud services and leading operational excellence? We're looking for a Cloud Service Delivery Manager (SDM) to join our growing team! As the SDM, you'll be the bridge between technology and customer satisfaction—ensuring our cloud environments (AWS, Azure, or both) are operating efficiently,...
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Cloud Service Delivery Manager
5 days ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time $120,000 - $180,000 per yearKey Responsibilities: Manage Cloud Service Delivery - Oversee the end-to-end delivery of cloud services, ensuring adherence to SLAs and operational excellence. Incident and Problem Management - Lead incident resolution, perform root cause analysis, and implement preventive measures to minimize service disruptions. Service Monitoring and...
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Cloud Service Delivery Manager
3 days ago
Singapore Adecco Full timeAre you passionate about delivering high-quality cloud services and leading operational excellence? We're looking for a Cloud Service Delivery Manager (SDM) to join our growing team! Key Responsibilities Oversee the end-to-end delivery of cloud services across AWS or Azure. Manage daily operations, including incident resolution, change control, and problem...
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Cloud Service Delivery Manager
2 weeks ago
Singapore ENGGSOL PTE. LTD. Full timeOverview The Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service...
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Cloud Service Delivery Manager
1 week ago
Singapore ENGGSOL PTE. LTD. Full timeThe Cloud Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery...
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Cloud Operations
12 hours ago
Singapore Rapsys Technologies Full time**Key Responsibilities**: - **Own the delivery of cloud operations services**, including performance, availability, and support of cloud platforms (AWS, Azure, or GCP). - Act as a **single point of contact for client stakeholders** for all operational matters, escalations, and reporting. - Manage **incident, change, and problem management processes**...
