Programme Manager

2 weeks ago


Singapore MINDFULL COMMUNITY LIMITED Full time

A. Key Responsibilities • Conduct and facilitate the Caregivers-to-Caregivers (C2C) Psychoeducation and Caregivers-for-Caregivers (C4C) Support Group Programmes. • Provide caregivers with relevant information, referrals and emotional support where necessary. • Promote awareness of Mindfull Community Limited's programmes and services. • Support outreach and partnership efforts with assigned hospitals and organisations through events, talks, and engagement activities. • Build and maintain relationships with assigned partners to explore collaboration opportunities and connect with caregivers. • Ensure timely and accurate entry of data into the Customer Relationship Management (CRM) system to support analysis and reporting. • Participate in staff meetings, case consultations, conferences and cross-functional projects as required. • Contribute to team efforts and support colleagues in achieving the organisation's strategic objectives. • Perform any other related duties as assigned. B. Requirements Technical Competencies • Proficient in Microsoft Office applications including CRM and good case documentation. Core Competencies • Caregiver Support & Facilitation - Leading psychoeducation and support programmes, and providing guidance, referrals and emotional support to caregivers. • Outreach & Partnerships - Promoting programmes, engaging communities and building strong collaborations with hospitals and organisations. • Organisational Effectiveness - Ensuring accurate data management, reporting and contributing to teamwork and strategic objectives. • Strong Relationship Management Skills - Ability to engage effectively with colleagues, caregivers, partners and volunteers. Preferred Qualifications & Characteristics • Passionate about supporting families and caregivers of persons with mental health issues. • Diploma or higher qualification in Social Work, Counselling, Psychology or related field with 1-2 years of relevant working experience preferred.



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