Programme Manager

3 days ago

Singapore MINDFULL COMMUNITY LIMITED Full time
A. Key Responsibilities
• Conduct and facilitate the Caregivers-to-Caregivers (C2C) Psychoeducation and Caregivers-for-Caregivers (C4C) Support Group Programmes.
• Provide caregivers with relevant information, referrals and emotional support where necessary.
• Promote awareness of Mindfull Community Limited's programmes and services.
• Support outreach and partnership efforts with assigned hospitals and organisations through events, talks, and engagement activities.
• Build and maintain relationships with assigned partners to explore collaboration opportunities and connect with caregivers.
• Ensure timely and accurate entry of data into the Customer Relationship Management (CRM) system to support analysis and reporting.
• Participate in staff meetings, case consultations, conferences and cross-functional projects as required.
• Contribute to team efforts and support colleagues in achieving the organisation's strategic objectives.
• Perform any other related duties as assigned.
B. Requirements
Technical Competencies
• Proficient in Microsoft Office applications including CRM and good case documentation.
Core Competencies
• Caregiver Support & Facilitation - Leading psychoeducation and support programmes, and providing guidance, referrals and emotional support to caregivers.
• Outreach & Partnerships - Promoting programmes, engaging communities and building strong collaborations with hospitals and organisations.
• Organisational Effectiveness - Ensuring accurate data management, reporting and contributing to teamwork and strategic objectives.
• Strong Relationship Management Skills - Ability to engage effectively with colleagues, caregivers, partners and volunteers.
Preferred Qualifications & Characteristics
• Passionate about supporting families and caregivers of persons with mental health issues.
• Diploma or higher qualification in Social Work, Counselling, Psychology or related field with 1-2 years of relevant working experience preferred.

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