Senior Manager

2 weeks ago


Singapore SingHealth Full time

Senior/ Manager, Digital Health Readiness (Contract)
As SingHealth prepares for the implementation of the Next Generation Electronic Medical Record (NGEMR) system, our Digital Health Readiness (DHR) team plays a pivotal role in shaping the future of healthcare delivery. As a Senior Manager, you will drive comprehensive digital readiness and change management programmes across our healthcare cluster, spanning clinical, operational, and administrative domains.
Your responsibilities include:
Design and implement DHR strategies to support organisational transformation, including digital initiatives, restructures, or cultural shifts
Lead workshops, focus groups, and surveys to gauge employee sentiment and readiness
Oversee the design and delivery of training programmes to ensure employees are equipped for new systems, tools, or processes
Conduct impact assessments to identify potential risks and areas of resistance
Develop and execute comprehensive communication plans to articulate the rationale, benefits, and progress of DHR initiatives
Identify, analyse, and engage key stakeholders across all levels of the organisation
Support senior leaders and executives in fulfilling their DHR roles
Monitor and manage risks associated with DHR efforts, providing contingency plans as needed
Conduct post-implementation evaluations and lessons learnt review
Requirements:
Degree in Behavioural Science, Human Factors or Communications or equivalent with minimum 6 years of relevant experience
Experience in healthcare settings with knowledge of hospital operations (clinical and/or support functions) will be advantageous
Experience in Organisational Development will be an advantage
Professional certification in Change Management (e.g., PROSCI, CCMP) will be an advantage
Excellent stakeholder management and communication skills
Task driven, strong facilitation, planning and analytical skills
SingHealth is an equal opportunities employer.
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