Assistant Store Manager

Overview Brompton is on a mission to transform how people live in cities. With millions of possible gear, colour, handlebar and accessory combinations, we offer more than just a bicycle and strive to make an impact in urban living. Brompton Junction is our retail brand flagship in key cities around the world. Through in-store experts and brand-inspired environments, we aim to provide the best in-store experience and community engagement. We are looking for passionate and committed individuals to join our team. Please apply here: Brompton.wd3.myworkdayjobs.com/Brompton/job/Junction-Singapore/Assistant-Store-Manager_JR The Role The Assistant Store Manager (ASM) in Singapore is a dynamic hybrid role: managing retail operations with an entrepreneurial marketing and community-building mindset. You will help elevate Brompton’s retail footprint in Singapore by blending operational excellence with creative community engagement, growing our community presence, and driving partnerships that amplify the Brompton brand. You will be both a manager and a connector, building experiences that turn customers into advocates. Measures of success Deliver commercial performance. Deliver best-in-class customer experience. Manage local Junction & retail marketing calendar. On time and on budget delivery of all brand and product launches. Process improvement of retail marketing, including visual merchandising/point-of-sale/product launches/community engagement. Key Responsibilities Retail & Store Operations Assist with day-to-day store operations: opening/closing, POS, cash handling, inventory, staff scheduling. Support effective inventory management: replenishment, stock counts, loss prevention. Sales & Performance Collaborate with Store Manager to meet and exceed sales and profitability targets. Analyse sales data and customer traffic; generate insights to inform strategies. Team Leadership & Development Train, develop, and coach staff: product knowledge, customer service, in-store experiences. Step into Store Manager role when needed, ensuring smooth operations. Customer Experience & Brand Ambassadorship Deliver exceptional customer service; manage and resolve escalations effectively. Engage directly with customers: demonstrations, test rides, brand storytelling. Visual Merchandising & Store Presentation Maintain visual merchandising standards aligned with global guidelines. Refresh store layout to optimize traffic flow and engagement. Retail Marketing, Community & Partnerships Plan, coordinate, and execute in-store and off-site brand activations (e.g., pop-ups, open days, demo rides). Collaborate with cross-functional teams to localize campaigns: digital, social, email, collateral. Build and nurture partnerships with relevant local communities (cycling brands, groups, urban mobility initiatives, lifestyle partners). Support and host community events: group rides, brand workshops, maintenance clinics in-store or outdoor venues with the team. Track, measure, and report community and partnership KPIs: attendance, social reach, lead generation. Additional Duties Be an advocate for Brompton’s B Corp commitment. Operations management. Weekly reporting, track retail performance, and efficiency. Who you are & Experience Experience: Minimum 2–5 years in retail management or ASM role, preferably in lifestyle, premium, or experience-driven retail. Skills: Team collaborator & team leader, open communication, and coaching abilities. Analytical: comfortable working with sales and marketing metrics. Marketing & Community Aptitude: Experience or interest in community programming, events, partnerships, marketing activations. Passion: Enthusiasm for cycling, sustainable urban mobility, or active lifestyle brands is a plus. Operational Excellence: Detail-oriented, organised, with ability to multitask in fast-paced retail environments. Flexibility: Available to work weekends, public holidays, and travel locally for events. #J-18808-Ljbffr