Consultant, Client Succes

6 days ago


Singapore Visa Inc. Full time

Consultant, Client Succes - VCS & B2B Travel Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business. What the Client Success Consultant does at Visa: As a Client Success Consultant based in Singapore, you will be leading Client Services operational engagement for commercial clients, serving as an operational and technical subject matter expert for Visa Commercial Solutions. This is an individual contributor role working independently under limited supervision and requires strong execution, technical knowledge, analytical skills, and relationship management with key stakeholders and clients. The Consultant is the face of Visa’s support organization to Visa’s clients and represents these clients internally to business, product and technology teams. You will need to have a strong collaborative mindset, technical aptitude along with executive level written and oral communications skills. In addition to these skills, a Consultant will need to have strong analytical skills and is required to become a technical knowledge expert to multi-functional business teams around them. This includes managing the operational side of the client relationship and driving growth by enabling the right services. The role also has a focus on working with



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