Senior/Patient Service Associate, Call Centre Shared Services
1 week ago
Overview You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients' family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment related matters. You will assist with the rescheduling and cancellation of Radiology appointments and review the patients' appointments for Specialist Outpatient Clinic consults to the respective Central Appointment Call Centres. Your duties also include handling and resolving complaints and feedback, and assisting with collecting and collating calls information and/ or statistics, where required. Job requirements At least Higher NITEC/ NITEC/ GCE N/ O/ A Levels Candidates with Diploma in service related field can be considered for the Senior Patient Service Associate position Prior experience in service industry will be an advantage Team player with a positive attitude Ability to engage people over the phone in a courteous, timely and professional manner #J-18808-Ljbffr
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Patient Service Associate, Call Centre
2 weeks ago
Central Singapore NATIONAL HEART CENTRE OF SINGAPORE PTE LTD Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $1,500 - $3,000 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 118049**Job Views** - 1Roles & Responsibilities **Requirements**: - GCE 'O'/'N' Level or Certificate in Office Skills/Business Studies (COS/CBS) - Pleasant disposition with good communication...
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Patient Service Associate, Call Centre
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Singapore SingHealth Full time $30,000 - $40,000 per yearNational Heart Centre of Singapore Pte LtdPatient Service Associate, Call Centre (Temp)Job Category: AncillaryPosting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...
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Patient Service Associate Executive
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Singapore SingHealth Group Full timeSingHealth Polyclinics**Patient Service Associate Executive (Call Centre)**: - Job Category: Ancillary- Posting Date: 6 Sep 2024You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and...
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Patient Service Associate, Call Centre
1 week ago
Singapore SingHealth Group Full timeNational Heart Centre of Singapore Pte Ltd Patient Service Associate, Call Centre (Temp)Job Category: Ancillary Posting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...
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Patient Service Associate
2 weeks ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full timeReporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Responsibilities**: - To perform reception duties including answering telephone inquiries from...
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Patient Service Associate
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Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...
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Patient Service Associate
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Singapore National Skin Centre(S) Pte Ltd Full timePatient Service Associate **Institution**:National Skin Centre **Family Group**:Ancillary MAJOR DUTIES AND RESPONSIBILITIES - Ensure to hit the target of 90 call per day with an average handling time of 2.5 min - Attend to patients' enquiries and provide any clarifications - Provide relevant service information to callers - Assist in appointment making for...
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Senior Patient Service Associate, Call Centre
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Singapore Sengkang General Hospital Full time**Auto req ID** - 10839BR **Job Requirements** - Diploma in any discipline - Relevant experience in call centre, healthcare or customer service industry will be advantageous - Customer-oriented with good communication and interpersonal skills - Able to work staggered shift hours including overnight shifts, rostered weekends & Public Holidays **Job...
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Singapore Alexandra Hospital Full timeSenior Patient Service Associate (Ambulatory Surgery Ward)3 weeks ago Be among the first 25 applicants To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customer/patients, with the key aim of providing excellence, patient care and satisfaction. Endoscopy and OT Listing Arrange the...
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Patient Service Assistant
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Singapore Unity Denticare Full time**About Us**: **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...