Quality Assurance Engineering Manager

ResponsibilitiesAbout the team The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our Quality Assurance engineering team is responsible for keeping an e-commerce ecosystem secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok. Responsibilities - Responsible for the construction of the TikTok Shop quality assurance system and the construction of the Singapore QA team. - Project Delivery and Management: Oversee quality management throughout the project lifecycle. Develop and implement test plans and strategies, identify and mitigate risks, standardize project processes, and manage and review defects. - Hands-On Involvement: Have a deep understanding of business logic and system architecture. Actively participate in test execution for various projects, mastering testing processes, testing techniques, and tools. Provide guidance to new team members for a quick ramp-up. - Quality Risk Identification: Identify critical quality risks and efficiency bottlenecks. Research and implement effective solutions to enhance system quality. - Team Building: Recruit team members, set team goals, and coach team members. Document and share best practices and methodologies. - Stakeholder Collaboration: Establish efficient and trusting relationships with stakeholders to ensure smooth cooperation.QualificationsMinimum Qualifications - Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline. - 2+ years managing or leading QA projects on Internet products. - 5+ years experience in testing and development of Internet companies. - Familiar with at least one programming language such as Java/Python/Go, with good technical judgment. - Experienced in quality assurance methodology and have a deep understanding of CI/CD, quality standards, server-side/UI automation testing, server-side performance testing, app stability testing, and experience in at least 2 or 3 aspects. Preferred Qualifications - Excellent project quality management experience, in-depth research and practice of testing technology, strong technical judgment. - Strong self-driving force and quick learning ability. - Strong multinational, cross-functional team collaboration and communication skills. - Strong concurrent task processing ability and efficient work output. - Experience in e-commerce business is a big plus.Job InformationAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.