Asst Director, Data Governance and Management

Company description:

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.
NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective.
As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Assistant Director

Position Overview

We are seeking an experienced professional to oversee the day-to-day administrative operations of the Cluster Data Exchange Office (DXO) and Chief Data Office (CDO). This role involves managing data governance, facilitating data sharing, and ensuring compliance with healthcare data policies.

Key Responsibilities

Data Governance and Management (45%)

• Lead data request evaluations and governance processes in alignment with MOH Health Instruction Manual (HIM) guidelines
• Manage and review data requests within established timeframes while maintaining strict data security protocols
• Serve as Trusted Third Party for de-identification and anonymisation processes
• Develop and mentor reporting staff through training and development initiatives

Strategic Data Operations (45%)

• Oversee cluster-wide data management and sharing initiatives across the public healthcare sector
• Manage NHG's data assets throughout the 4-stage data lifecycle (Acquisition, Fusion, Access & Distribution, Exploitation)
• Collaborate with institutional stakeholders (CHRO, GCHRO, GCIO, GDPO, GCISO) to enhance data capabilities
• Resolve intra- and inter-cluster data disputes
• Provide strategic input to CDO council and Senior Management meetings

Additional Responsibilities (10%)

• Execute special projects and initiatives as directed by DXO or CDO offices
• Support continuous improvement of data management processes

Qualifications and Experience

• Healthcare professional with strong interest in informatics and governance
• Tertiary degree in information management or related field (preferred)
• Preferably with 10-15 years relevant healthcare experience, with focus on clinical or healthcare informatics/governance
• Demonstrated experience in data protection and privacy compliance

Required Skills and Attributes

• Outstanding organisational and people management capabilities
• Strong attention to detail and excellent communication skills
• Proven ability to work independently and lead complex projects
• Capacity to manage multiple priorities simultaneously
• Effective team leadership and collaboration skills

Performance Metrics

• 95% of data requests to be completed within three weeks or agreed timeframes
• Zero instances of data loss or breach
• Successful implementation of data governance policies and standards
• Effective stakeholder management and dispute resolution