Restaurant Manager

2 weeks ago


Singapore SIAM SEAFOOD KITCHEN Full time

1. Overall Purpose To oversee all aspects of restaurant operations — ensuring profitability, high-quality service, efficient staff performance, and customer satisfaction while maintaining company standards and compliance with food safety regulations. 2. Key Responsibilities A. Operational Management Oversee daily restaurant operations, ensuring smooth service flow from opening to closing. Develop, implement, and enforce operational policies and procedures. Coordinate between kitchen, service, and bar teams for efficient communication and execution. Monitor food and beverage quality, presentation, and portion control. Manage and resolve any operational issues promptly and effectively. B. Staff Leadership & Development Recruit, train, and supervise restaurant staff, ensuring a skilled and motivated team. Conduct regular performance reviews, coaching, and disciplinary actions when required. Plan and manage staff schedules to ensure adequate coverage and labor efficiency. Foster a positive work culture focused on teamwork, accountability, and continuous improvement. C. Customer Service & Guest Relations Maintain a strong presence on the restaurant floor, engaging with guests and addressing feedback. Handle customer complaints and ensure service recovery procedures are followed. Ensure consistent delivery of excellent service that exceeds guest expectations. Encourage and implement initiatives to improve customer satisfaction and loyalty. D. Quality, Safety, and Compliance Ensure compliance with health, safety, and hygiene regulations. Conduct regular inspections and audits of the dining area, kitchen, and storage. Oversee maintenance of facilities and equipment. Ensure all employees adhere to company policies, SOPs, and grooming standards. 3. Qualifications & Skills Diploma or Degree in Hospitality / F&B Management preferred. 2–4 years of F&B supervisory experience. Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Knowledge of POS systems and basic financial reporting. Ability to work under pressure and handle fast-paced environments. Flexibility to work weekends, evenings, and holidays. 4. Reporting Structure Reports to: Restaurant Manager / Outlet Manager Supervises: Service Crew, Cashiers, Runners, and other floor staff #J-18808-Ljbffr



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