Bartender

4 weeks ago


Singapore This is an IT support group Full time

JOB PURPOSE:
The Bartender is responsible for ensuring all guests receive an awesome beverage experience through the delivery of outstanding products & service, adhering to all established standards & procedures. Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism, and proactiveness toward achieving departmental goals.
ACCOUNTABILITIES:
Ensure day-to-day smooth bar operations with the extended team for service at the restaurant, In-Room Dining, events, etc., ensuring the highest quality standards.
Ensure adherence and completion to daily tasks in a timely manner.
Understand all tasks sufficiently to perform any duty assigned, consistently demonstrating high levels of guest service. Inspect the cleanliness & appearance of all presentations such as centerpieces, china, glass, & silver before use.
Ensure the bar is ready for service for shifts and runs smoothly, proper sequence of service with highlights, providing guests appropriate recommendations, accurate order taking while noting & relaying any special requests or allergies to the relevant members.
Present beverages of a high standard with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times.
Communicate service needs to team members, ensure prompt follow-up on all guest needs including having beverages and checks presented in an accurate & timely manner. Report any challenges, guest comments, relevant information to the manager on duty.
All areas in and around the bar including side stations and equipment must be maintained immaculately, & duties performed in a presentable manner, towards an excellent guest experience. Cleanliness of work areas to be maintained throughout the day, with deep cleaning conducted as necessary.
Be proficient in all necessary knowledge including product & service. Suggestive selling to be practiced sensibly towards a great guest experience.
Conduct accurate stock counts & requisition, maintain storage areas with the team.
Train, guide, and monitor junior team members or part-timers as necessary accordingly.
Follow all company, safety & hygiene policies and procedures; report all accidents, injuries, and incidents to management. Practice responsible service of alcohol.
Any other duties as assigned.
KNOWLEDGE / QUALIFICATIONS:
Minimum tertiary education with minimum 1 year experience in F&B service or 2 year degree from an accredited university in a hospitality-related major.
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