IT Hardware Support Technician/Engineer

5 days ago

Singapore MINDTECK SINGAPORE PTE LTD Full time

Overview
Main areas:
Computer hardware components and system i.e., Current best motherboards, best processor chips, Routers, Splitters, etc
Knowledge on essentials of audio equipment/components, audio jacks etc.
Able to examine and test hardware functionalities, troubleshoot issues if any, or even improve current performance if possible.
Able to work with software engineers/developers to integrate software with hardware.
Of course, stay updated (own knowledge/interest) of new technologies, thus able to contribute to hardware design.
Responsibilities
Support Client in reviewing/processing personnel security clearance related to vendors
System Warranty and Maintenance (manage vendors performing the works)
Support procurement activities
Handle ad-hoc hardware/software replacements
Implement system security enhancements/integration
Logistic Coordination for training courses
Support Client in reviewing/managing training content
Support Client in annual reviews of manuals
Provide Operational Support in special events and exercises
Any other relevant responsibilities or tasks assigned
Requirments:
A diploma holder / ITE / A-Level
Someone who has some experience in a similar role
Other info
Candidate will be reporting/stationed at our office at AMK less performing maintenance at customer’s site (example only - morning go to site for maintenance task, afternoon back at AMK).
Maintenance Frequency per project.
For unscheduled maintenance (Ad-Hoc), candidate liaise with customer POC prior proceed to site for rectification works.
Liaison with customer’s POC prior maintenance e.g., arrange maintenance schedule with customer’s POC.
First-line of managing our vendors/contractors (will be taught what is what).
Other duties would be own general admin, preparing maintenance checklist, etc. primarily related to maintenance documentation.
General
Working hours: 0830 to 1800, Monday to Friday
For OT if any, compensation is Off-in-lieu (not monetary)
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