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Claims Investigator and Settlement Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Loss Adjuster and Investigator to join our team. This is an exciting opportunity for someone who is passionate about investigating insurance claims and providing excellent customer service.
Job Description:
- Examine and investigate the cause of insurance claims, ensuring accuracy and fairness in the process.
- Analyse insurance policy terms and conditions to ensure compliance and provide expert advice to clients.
- Assess the amount of insurance claim and negotiate settlements with clients and third-party parties.
- Pursue recovery from other parties where necessary, demonstrating a proactive approach to resolving claims.
- Visit sites and conduct assessments, utilizing transportation allowance provided by the company.
Required Skills and Qualifications:
- Inquisitive and Insightful: The ability to ask questions and seek answers to resolve complex issues.
- Meticulous with good organisation skills: A strong attention to detail and organisational abilities to manage multiple tasks and priorities.
- Willingness to learn: A commitment to ongoing learning and professional development to stay up-to-date with industry trends and best practices.
- Dedicated to customer service and KPIs: Providing exceptional customer service and meeting key performance indicators (KPIs) to drive business results.
- Ability to put up detailed reports: Strong written communication skills to produce clear and concise reports that inform decision-making.
- Business and/or technical qualifications an added advantage: Relevant academic or professional qualifications that demonstrate expertise in the field.
- Background in investigation an added advantage: Previous experience in investigations or related fields that provide valuable insight and skills.
- Possession of class 2B/3 license and own transport an added advantage: Relevant licenses and transportation capabilities that enhance job effectiveness.
- Must have good grasp of English language, with good grammar and writing abilities: Effective communication skills in English to interact with clients, colleagues, and stakeholders.
- Able to converse in Mandarin, Malay, Tamil or any other local language/dialect: Language proficiency that enables effective communication with diverse client base.
- Fresh graduates are welcome: Opportunities for recent graduates to develop their skills and career in a dynamic and supportive environment.
Benefits:
The successful candidate will enjoy a range of benefits, including competitive salary, comprehensive training and development programs, and opportunities for career growth and advancement.
Others:
This role offers a challenging and rewarding work environment that requires strong analytical and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
